Hakkōda, an IBM Company’s Post

Chime is turning call center audio into a churn prevention engine. Our own Zarni Htet is presenting Wednesday at Snowflake Summit alongside Philip Denkabe, Head of AI/ML at Chime Financial, and Snowflake's Tianxia J.. Together they're walking through exactly how Chime turned unstructured voice data into actionable churn signals using Cortex AI, with security and governance built into the architecture from the start. This is a concrete, intermediate-level session on what it actually takes to move AI from prototype to production in a regulated industry. Save the session here: https://lnkd.in/gXTDgyk9 Wednesday, June 3 from 12:00 PM – 12:45 PM PDT #SnowflakeSummit #CortexAI #Hakkoda #FinancialServices