The Sales Manager role assists the General Manager in running all “front end” production activities, with a focus on excellent customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and sales skills. The Sales Manager is responsible for meeting and exceeding all key performance sales indicators for the health club, and assists the General Manager is training and developing the sales team.
Job Duties Include
Create and maintain an effective referral program
Conducts telephone inquiries/follow up calls/customer care calls and track results in company CRM
Greets members and guests with big energy and a bigger smile thereby helping to create a tangible
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries and concerns
Works closely with Personal Training Team to ensure that processes are fulfilled
JOB QUALIFICATION
Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Able to multi-task and excel in a busy environment
Functional computer skills required
Fitness minded people strongly preferred
Flexible to work day, evening and/or weekend hours as needed
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Wellness and Fitness Services
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