Position Summary
The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.
Responsibilities
Essential Functions
Education/Training
Associate’s degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section).
Licensure/Certification
None.
Experience
Three (3) years of experience in a lead role
The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.
Responsibilities
Essential Functions
- Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
- Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
- Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
- Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
- Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
- Provides direction and leadership to all office staff.
- Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
- Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
- Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
- Works closely with the office staff and billing service to monitor reimbursement.
- Continuous professional growth and development through educational programs, lectures, etc.
- Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Participates in Quality Improvement activities as assigned.
- Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers.
- Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
- Requires knowledge of government regulations and compliance requirements.
- Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
- Establishes and maintains quality control standards.
Education/Training
Associate’s degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section).
Licensure/Certification
None.
Experience
Three (3) years of experience in a lead role
-
Seniority level
Director -
Employment type
Full-time -
Job function
Consulting, Information Technology, and Sales -
Industries
Hospitals and Health Care
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