Manager, Oracle Order-to-Cash

Job Description

The Manager, Oracle Order‑to‑Cash (O2C) is responsible for leading, designing, and optimizing the end‑to‑end O2C processes across the enterprise using Oracle E‑Business Suite (R12) and Oracle Fusion Cloud ERP. This role manages functional design, solution delivery, cross‑functional alignment, and continuous improvement initiatives. The O2C Manager will partner with business stakeholders, IT teams, and external implementation partners to ensure high‑quality, scalable solutions that support business growth and operational excellence.

This position will serve our Enterprise Division, located in Atlanta, GA (Onsite).

Responsibilities

• Lead the end‑to‑end Order to Cash process strategy, including order management, pricing, shipping, accounts receivable, install base, trade management, and collections etc.
• Own the O2C process roadmap across Oracle R12 and Oracle Fusion Cloud, ensuring alignment with enterprise initiatives and business priorities.
• Serve as the primary O2C process SME for business leaders and IT partners.
• Lead and manage full‑cycle implementations and upgrades for both Oracle R12 and Oracle Fusion Cloud O2C modules.
• Oversee requirement gathering, solution design, configuration, testing, training, and production deployment.
• Collaborate closely with technical teams on extensions, integrations, APIs, and data migration.
• Identify process gaps, inefficiencies, and opportunities to streamline O2C operations.
• Drive automation using Oracle tools such as REST APIs, OIC, workflow, notifications, and FBDI templates in Fusion.
• Partner with Sales, Customer Service, Distribution, Supply Chain, Finance, and IT to drive alignment and process governance.
• Oversee day‑to‑day system support for Oracle R12 and Fusion O2C modules.
• Ensure timely resolution of production issues, root-cause analysis, and long-term fixes.
  
  

Qualifications

• Bachelor’s degree in computer science, information technology or related.
• 7+ years of hands-on experience with Oracle R12 and Fusion O2C Modules (Order Management, Advanced Pricing, Shipping execution, Accounts Receivables (AR), trade management, Install base etc.).
• Proven experience leading at least one full lifecycle Fusion Cloud implementation for O2C.
• Demonstrated success managing Oracle R12 to Fusion transformation or coexistence models.
  
  

Preferred Qualifications

• Experience managing a functional team of analysts or consultants.
• Strong vendor management and project governance capabilities.
• Excellent communication and stakeholder-management skills, including working with senior leadership.
• Experience in manufacturing, distribution, or HVAC industry
  
  

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.

Our Behavior Based Values Set Us Apart

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability
  
  

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.