Manager Digital Analytics

Job#: 3034505

Job Description:

Manager, Digital Analytics

Location: New York, New York (Onsite)

Employment Type: Permanent

Role Overview

The Manager, Digital Analytics is responsible for owning the analytics roadmap and helping the ecommerce organization make data-driven business decisions. The successful candidate will translate data into clear, actionable recommendations to optimize the end-to-end customer journey, improve conversion, and drive revenue. This role requires a strategic thinker who can define what to analyze and why, lead experimentation, and influence strategy across merchandising, product, and marketing teams.

Key Responsibilities

• Own and drive the ecommerce analytics and optimization roadmap, defining priorities based on business objectives.
• Serve as a subject matter expert in digital analytics spanning web, mobile, social, email, and media.
• Analyze end-to-end ecommerce funnel performance to identify drop-off points and opportunities for optimization.
• Lead the A/B testing and experimentation strategy, from hypothesis development to performance analysis.
• Translate data into clear business narratives that explain performance changes and tie data to customer experience.
• Collaborate with cross-functional teams, including ecommerce, merchandising, and marketing, to influence digital strategy.
• Provide proactive, insight-driven storytelling to stakeholders and senior leadership.
• Mentor team members and manage one direct report, fostering a foundation of data-driven decision-making.
• Utilize analytics tools to understand data structures, customer journeys, and deliver insights.
• Use analytical SQL to explore data, join tables, and create necessary datasets for analysis.
  
  

Required Qualifications

• 5+ years of hands-on experience in ecommerce or transaction-based digital analytics.
• Proven experience with Adobe Analytics or Google Analytics, including a strong understanding of data structures and tracking.
• Demonstrated ability to deliver insight-driven recommendations that impact revenue or conversion.
• Experience leading an A/B testing and experimentation strategy.
• Working knowledge of analytical SQL for building datasets (e.g., JOINs, filters).
• At least 3 years of experience leading a digital analytics team or mentoring direct reports.
• Excellent communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.
• Bachelor’s degree in a quantitative field such as Statistics, Analytics, Computer Science, Economics, Marketing, Engineering, or Finance.
  
  

Preferred Qualifications

• Master's degree in a relevant field.
• Experience working across multiple ecommerce brands or in a Center of Excellence (COE) model.
• Experience collaborating with offshore or global analytics teams.
• Exposure to Customer Journey Analytics (CJA) or cloud data platforms like Snowflake.
• Experience with BI visualization tools such as Tableau or Power BI.
  
  

Compensation & Benefits

The anticipated compensation for this position is between USD $81,000.00 and USD $120,000.00 per year, plus a potential 10% bonus.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.