Lead Software Quality Assurance Engineer

Quality Engineering (QE) Lead — DSP Platform Channel Testing

Location: Tempe, AZ (Onsite)

Role Summary

The QE Lead will own and drive end-to-end quality engineering for regression testing across customer-facing channels including Mobile, Web, and POS as part of the new DSP platform integration initiative. This role extends beyond existing API/headless testing into full-channel validation using modern automation frameworks and cloud-based device/browser platforms.

The ideal candidate will lead automation strategy, integrate and extend existing Mobile/Web test suites, and establish scalable regression pipelines that ensure high-quality releases across all DSP-integrated channels.

Key Responsibilities

QE Strategy & Leadership

• Define and drive the QE strategy for DSP-integrated channel testing across:
• Mobile applications
• Web applications
• POS systems
• Lead the transition from API/headless-only testing into full-stack channel validation.
• Establish scalable regression testing practices aligned with CI/CD pipelines.
• Own release quality gates and regression sign-off processes.
• Mentor and guide QE engineers on automation best practices and framework design.
• Collaborate with Engineering, Product, DevOps, and Platform teams to align testing with release timelines and business priorities.

Test Automation Ownership

• Design and maintain automation frameworks using:
• Playwright
• BrowserStack
• JMeter
• API automation tools/frameworks
• Integrate channel automation suites with existing DSP platform workflows.
• Extend and enhance existing Mobile/Web automation suites to support DSP use cases.
• Ensure cross-browser, cross-device, and POS compatibility coverage.
• Build reusable automation components and scalable test architecture.

Regression & Integration Testing

• Own regression testing strategy for all customer channels.
• Validate end-to-end integrations between DSP services and client channels.
• Develop risk-based regression suites for frequent deployments.
• Ensure stable automated regression execution in CI/CD environments.
• Monitor test execution trends, flaky tests, and quality metrics.

Quality Governance & Reporting

• Define QE KPIs and reporting dashboards.
• Provide release readiness assessments and defect trend analysis.
• Drive root-cause analysis for production defects and test failures.
• Advocate shift-left quality practices across teams.

Required Skills & Experience

Technical Skills

• Strong expertise in:
• Playwright or similar UI automation frameworks
• BrowserStack or cloud device/browser testing platforms
• API automation testing
• JMeter/performance and headless testing
• Experience testing:
• Mobile applications
• Web applications
• POS systems or transaction-based systems
• Strong understanding of:
• CI/CD pipelines
• Test orchestration
• Regression strategy
• Automation framework architecture
• Experience with:
• JavaScript/TypeScript and/or Java
• REST APIs
• Git-based workflows
• Test reporting tools

Leadership Experience

• 8–10+ years in QA/QE with at least 2–3 years in a lead role.
• Experience managing or mentoring QE engineers.
• Ability to coordinate testing across multiple teams and platforms.
• Strong stakeholder communication and delivery ownership.

Nice to Have

• Experience with retail, payments, or POS ecosystems.
• Exposure to mobile automation frameworks:
• Appium
• Detox
• Espresso/XCUITest
• Experience with observability and quality analytics tools.
• Knowledge of performance and reliability engineering practices.