Yochana

IT Support Tech

Yochana Watertown, NY

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Direct message the job poster from Yochana

  • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.
  • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Engineering, Information Technology, and Analyst
  • Industries

    IT Services and IT Consulting

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