Information Technology Specialist - Sharepoint Admin - USCG

The Rehancement Group, Inc. (TRG), is a professional services and consulting firm committed to our Government customers. We provide highly qualified professionals to support the mission of our clients.

TRG is seeking an Information Specialist - Sharepoint Admin to provide support to the U.S. Coast Guard CG-SID team.

Position Overview Requirements

The Information Technology Specialist (PT) provides part-time IT and collaboration platform support to the U.S. Coast Guard CG-SID team by sustaining and improving a SharePoint-based knowledge environment and enabling effective information access, workflow efficiency, and reporting transparency. This role supports operational continuity by maintaining content structure and usability, strengthening documentation practices, and implementing low-risk improvements that reduce manual effort and improve performance.

Location: Onsite / Hybrid - U.S. Coast Guard Headquarters (USCG HQ)

Address: 2703 Martin Luther King Jr. Avenue, SE, Washington, DC 20593

Hours: 08:00 - 16:00, Monday through Friday (with flexibility to support mission needs)

Clearance: Ability to obtain and maintain DHS/USCG Public Trust / Suitability

Citizenship: U.S. Citizen (required)

Employment Type: Part-Time (PT)

Client: U.S. Coast Guard - Office of Acquisition Support and Systems Engineering Policy (CG-SID-9)

The Information Technology Specialist contributes to both day-to-day portal sustainment and continuous improvement initiatives, including process automation, dashboarding, and light data integration efforts that enhance visibility into recurring deliverables, governance artifacts, and program execution activities.

The Information Technology Specialist (PT) Is Expected To Deliver High-value, Mission-enabling Outputs That Improve Platform Reliability And Reduce Time Spent Searching For Or Reproducing Information, Including

• A well-organized SharePoint portal environment with consistent structure and reliable content maintenance
• Routine portal updates completed on schedule with minimal disruption to users
• Improved navigation and organization standards that support accessibility and continuity
• Automation enhancements that reduce manual, repetitive tasks and improve timeliness of routine actions
• Basic dashboards or reporting views that improve visibility and decision support
• Clearly written user guides and sustainment documentation enabling repeatable portal practices
  
  

Key Responsibilities

SharePoint Portal Sustainment & Content Management

• Maintains and supports a SharePoint-based portal environment to ensure information is organized, current, and accessible to authorized users.
• Performs structured content management actions such as:
• uploading, publishing, and linking documents
• maintaining document library structure and folder taxonomy
• applying naming conventions and version control practices
• ensuring content accuracy and currency through scheduled updates
• Supports routine portal updates (e.g., monthly refresh activities) and ensures key program information remains discoverable and easy to navigate.
• Troubleshoots common usability and access issues within the portal environment and coordinates resolutions with stakeholders as needed.
  

Information Architecture & Knowledge Organization

• Improves portal usability by strengthening information architecture, including:
• logical site layout and navigation design
• consistent metadata and tagging approaches (where applicable)
• structured file organization that supports retrieval and auditability
• Develops recommendations to improve organization and reduce duplication of content across shared locations.
• Assists in establishing repeatable practices for publishing, archiving, and maintaining key program artifacts.
  

Workflow Automation & Efficiency Enhancements

• Identifies opportunities to reduce manual administrative burden using low-code/no-code tools and automation techniques, such as:
• automated reminders and task prompts
• recurring workflow triggers and approvals (where supported)
• streamlined intake and tracking processes
• Develops and maintains lightweight automation solutions that support operational efficiency while staying within Government constraints and technical guardrails.
• Documents automated workflows and provides basic user guidance to support continuity and adoption.
  

Dashboarding, Reporting Visibility, and Data Support

• Supports development of basic dashboards or reporting views to improve visibility into program execution artifacts, recurring deliverables, and tracking products.
• Assists in creating or refining reporting outputs that consolidate information across common sources (e.g., trackers, logs, or reporting sheets) to improve:
• timeliness
• accuracy
• leadership-level usability
• Supports light data analysis and formatting improvements that strengthen reporting consistency and reduce rework.
  

Documentation, User Guidance, and Sustainment Support

• Produces quick-reference guides and process documentation to help users navigate and use the SharePoint environment effectively.
• Develops basic "how-to" instructions and standard procedures for:
• uploading/publishing content
• using standardized templates
• following naming/version conventions
• sustaining dashboards or automated workflows
• Supports training-by-documentation and provides direct user assistance as needed to improve adoption and reduce recurring user friction.
  

Required Qualifications

• U.S. Citizenship is required.
• Bachelor's degree in Information Technology, Information Systems, Computer Science, or related discipline is required.
• Minimum of 5 years of experience supporting SharePoint administration functions is required.
• Strong ability to translate stakeholder inputs into clear, decision-ready documentation is required.
• Excellent attention to detail with strong independent judgment for completeness and consistency is required.
• Strong planning and prioritization skills to manage multiple concurrent tasks and deadlines is required.
• Ability to coordinate effectively across internal teams and Government stakeholders is required.
• Demonstrated ability to identify process gaps and recommend practical improvements is required.
• Ability to work independently with minimal oversight while maintaining responsiveness and professionalism is required.
• Strong working knowledge of SharePoint (site navigation, libraries, permissions awareness, file management practices) is required.
• Strong organizational mindset and attention to detail, especially regarding document control and structure is required.
• Ability to troubleshoot user issues and provide clear, practical guidance is required.
• Familiarity with low-code/no-code tools and automation approaches (e.g., forms, workflows, task routing, or simple integrations) is required.
• Experience supporting reporting visibility through dashboards, formatted trackers, or structured views is required.
• Strong written communication skills to create user-friendly documentation is required.
• Ability to work independently on part-time cadence while maintaining responsiveness to priority requests is required.
• Proficiency with:
• Microsoft 365 (Teams, Outlook, Excel, Word) is required.
• SharePoint Online content management and site organization is required,
• Adobe Acrobat (PDF handling/editing support as needed) is required.
• Ability to obtain and maintain DHS/USCG Public Trust / Suitability is required.
• Ability to work onsite at USCG Headquarters as needed/required (ad hoc) is required.
  

Preferred Qualifications

• Prior experience supporting DHS or DOW
• Familiarity with Power Platform tools (Power Automate, Power Apps, Power BI) or comparable workflow tooling
• Experience designing or improving knowledge management structures and document governance practices
• Experience creating dashboards or reporting views for program execution and recurring deliverables
• Comfort working with structured data in Excel and standardizing report formats for consistency
• Experience supporting hybrid/remote operational teams and distributed stakeholder workflows
  
  

The Rehancement Group, Inc. provides competitive salaries commensurate with education and experience with full options for advancement and a robust benefits program.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dawn Newton, HR and Talent Acquisition Manager at hrhelpline@rehancement.com.