Human Resources Generalist

About The Company

At Japs-Olson (JO), we believe a career should be more than a job - it should be an opportunity to create a lasting impression. As a trusted leader in direct mail and commercial printing for over a century, JO is proud to be an employer of choice in the Twin Cities, empowering our team to solve problems creatively within a culture of collaboration and growth.

Whether you're a recent graduate eager to launch your career, seeking meaningful work that aligns with your values, or a seasoned professional ready to share your expertise, JO is a place where your contributions can make a difference. We offer competitive benefits, career advancement opportunities, and a commitment to work-life balance, all within a supportive environment where everyone is empowered to grow and succeed.

Join JO, where progress is celebrated, people are uplifted, and your ideas can make a difference every day.

Position Summary

The HR Generalist supports the day‑to‑day operations of the Human Resources team by providing high‑quality administrative, coordination, and employee support across HR Operations, Talent Acquisition, Payroll, and Benefits. This role serves as a first point of contact for employees, ensures accurate and timely data management within our HRIS, and helps deliver a positive employee experience from onboarding through offboarding. The HR Generalist partners closely with internal teams to support reporting, employee engagement initiatives, and compliance‑focused HR processes while maintaining confidentiality and attention to detail in all aspects of the role.

Primary Job Responsibilities

HR Operations & Employee Support

• Serve as the first point of contact for day‑to‑day employee questions, escalating more complex issues to senior HR team members as appropriate
• Maintain accurate and compliant employee records by processing daily HR data entry, managing documentation, and electronically organizing and updating personnel files in our HRIS, including personal, job, and status changes.
• Manage and organize company documents within our HRIS to ensure data integrity and accessibility
• Manage cyclical reporting including employee headcounts, daily labor reports, employee milestones, anniversary reports, EEO, and organization charts updates
• Assist with offboarding tasks such as collecting company property, processing status changes, and ensuring documentation is complete
• Coordinate and conduct exit interviews during offboarding
• Serve as the company administrator for unemployment, including managing claim submissions, documentation, and coordination with state agencies and internal stakeholders
• Assist with planning and logistics for employee appreciation events, town halls, and company meetings including booking meeting spaces and coordinating calendars
• Support employee surveys, including distribution, tracking completion, and assisting with follow‑up actions
• Act as primary backup to the receptionist, supporting front‑desk coverage and visitor coordination as needed
  
  

Talent Acquisition Support

• Provide administrative and coordination support to the Talent Acquisition team, including completing onboarding, preparing materials, and responding to new‑hire questions
• Coordinate and run orientation sessions, ensuring new hires complete required paperwork, training, and acquire system access on time
• Coordinate locker assignments, uniform ordering, and related inventory tracking
• Partner with operations and facilities teams to ensure employees have required resources to start and perform their roles
  
  

Payroll & Benefits Support

• Support benefits administration by assisting employees with basic benefit questions and directing inquiries to the appropriate HR partner or vendor
• Assist employees with access to W‑2s, paystubs, employment verification, and general HR documentation
• Serve as the company administrator for COBRA, including coordinating qualifying event notices, enrollment documentation, system updates, and communications with vendors and employees
• Serve as the company administrator for employee leaves of absence, including coordinating requests, documentation, system tracking, and communications related to FMLA, state leaves, and company‑specific leave policies, in partnership with HR leadership and external vendors as applicable
• Schedule and coordinate employee wellness initiatives, including the annual onsite flu clinic
• Assist with benefits‑related communications and documentation throughout the year including annual open enrollment
  
  

General HR Team Support

• Provide day‑to‑day administrative and project support across Talent Acquisition, Benefits, Payroll, and HR Operations
• Assist with special projects, audits, and process improvements as needed
• Maintain confidentiality and professionalism when handling sensitive employee information
  
  

Additional duties as assigned.

Qualifications

• 1-2 years of experience in an HR, HR Operations, HR Coordinator, or similar people‑support role
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, Management, or a related field (or equivalent combination of education and experience)
• Experience maintaining employee records and processing HR data accurately in an HRIS (Paycom experience strongly preferred)
• Working knowledge of core HR processes including onboarding, offboarding, employee support, and recordkeeping
• Strong attention to detail with the ability to manage multiple tasks and deadlines in a fast‑paced environment
• Professional, approachable communication skills with the ability to serve as a first point of contact for employees
• Experience in a manufacturing, production, or multi-shift environment
• Experience working directly with individuals who are English second language
• Ability to handle sensitive and confidential information with discretion and integrity
• Proficiency in Microsoft Office products (Outlook, Word, Excel) and comfort working in HR systems and databases
  
  

Benefits

• Affordable medical insurance plans
• Vision and dental insurance
• Health Savings Account (HSA) with company contributions
• 401(k) savings plan with company contributions
• Additional voluntary benefits
• Paid holidays and floating holidays
• Paid parental leave
• Company sponsored life insurance
• Short and long-term disability
  
  

JO is an equal employment opportunity employer. All employees and applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

The pay range listed reflects typical compensation based on market data, generally between the 25th and 75th percentile for similar roles. Where you land within that range depends on your experience, skills, and qualifications. Our recruiters will keep you in the loop throughout the process, so you know where you stand. We’re committed to fair and open conversations every step of the way.