Global Travel & Expense Manager

We are seeking an experienced Global Travel & Expense Manager to oversee and drive continuous improvement of our Corporate Card programs and SAP Concur Expense operations, supporting nearly $130M in annual spend across 58 countries. The ideal candidate will ensure operational efficiency, robust policy compliance, and a seamless employee experience. This role will lead a global team and collaborate closely with Finance, IT, and Procurement to enhance processes and controls. Reporting to the Senior Manager, Global Travel & Expense, you will play a key role in optimizing enterprise-wide card and expense management.

Six-month contract with PTO, PTO Holidays and access to premium medical benefits.

Pay: $45 - $55 PH

Key Responsibilities:

• Corporate Card & Expense Operations:
• Manage end-to-end operations of global Corporate and Purchasing Card programs, overseeing card issuance, maintenance, and adherence to company policy. Supervise SAP Concur Expense system workflows, policy audits, and user support, while monitoring spend, compliance, and quickly resolving exceptions.
• Systems and Process Improvement:
• Partner with IT to maintain system integrations between SAP Concur and SAP S/4HANA. Identify opportunities to automate and improve processes for enhanced control and efficiency, supporting upgrades and resolving system issues.
• Audit, Compliance & Controls:
• Lead audit activities (pre- and post-payment) to ensure compliance with internal policies and SOX controls. Work with Internal Audit on reviews and remediation, leveraging data analysis to proactively manage risk and uncover trends.
• Team Leadership & Service Excellence:
• Provide leadership to an offshore/shared services team responsible for expense processing, audits, and support. Set and monitor performance metrics (SLAs, KPIs, CSAT) to ensure high service quality and a positive experience for employees. Drive continuous skill development and performance within the team.
• Stakeholder Engagement & Reporting:
• Serve as the central point of contact for all matters related to Travel & Expense and Corporate Cards. Foster cross-functional partnerships to support program objectives. Develop and deliver training, policy updates, and communications, providing actionable reporting and insights on spend, compliance, and operations.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline
• 6–9 years of relevant experience in global Travel & Expense and Corporate Card program management
• Proven expertise in SAP Concur Expense and ERP systems integration (e.g., SAP)
• Demonstrated success managing global programs and working within shared service environments
• Strong understanding of audit, controls, and compliance standards
• Excellent analytical, communication, and stakeholder management skills