The Global/Enterprise Account Manager is responsible for developing and implementing strategic plans to drive business growth while fostering strong client relationships with enterprise accounts. The role anticipates client requirements, collaborates with cross-functional teams, and uses consultative selling to identify opportunities aligned with the organization's capabilities. The role maintains a healthy sales pipeline, achieves revenue targets, and provides valuable feedback and insights to the internal teams.
Responsibilities
Develops and executes account business plans including transactional and strategic initiatives to grow the organization’s business.
Builds strong professional working relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of clients’ needs.
Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organization’s capabilities to client business and IT priorities.
Anticipates client needs and facilitates solution development in collaboration with cross-functional teams and industry experts.
Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
Provides feedback to internal teams based on client interactions to improve products, services, and processes.
Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team.
Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.
Knowledge & Skills
Account Management
Business Development
Business Planning
Business To Business
Cross-Selling
Customer Relationship Management
Finance
Market Share
Marketing
Merchandising
Product Knowledge
Sales Management
Sales Process
Sales Prospecting
Sales Strategy
Sales Territory Management
Salesforce
Selling Techniques
Upselling
Value Propositions
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
Responds to moderately complex issues within established guidelines.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Salary
The on-target earnings (OTE) range for this role is $147,300 to $231,300 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting
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