Full-Time Case Manager (CCHW)

About Haus of Codec

Haus of Codec is a mission-driven organization working to end transition-aged youth homelessness in Providence through housing, arts, and workforce development. We specialize in providing support for LGBTQ+ and BIPOC youth, providing safe housing and creative outlets.

Position Summary

Full-Time Case Manager with a certified Community Health Worker certification (CCHW) is a key support role focused on improving the well-being of transition-aged youth living in Haus of Codec’s Emergency Shelter and Transitional Housing residence . This position combines traditional case management with a public health lens, helping clients navigate healthcare, housing, and social services while also promoting safe and healthy living conditions.

You’ll work closely with clients in our Emergency Shelter program to achieve health and wellness goals, connect them to services, and build community through outreach and engagement. A major part of this role includes conducting direct outreach and being a familiar, trusted presence at community sites and events.

Key Responsibilities

• Case Management & client support
• Conduct intakes and develop individualized service plans
• Assist clients with housing navigation, job search, education, and public benefits
• Support access to primary care, behavioral health, and other community services
• Document progress and maintain case files using internal systems and the Homelessness Management Information System (HMIS) / Clarity
• Participate in regular check-ins and care coordination meetings internally and with providers at other organizations
• Attend apartment viewings and provide logistical support for clients moving out of Emergency Shelter when needed
• Promote awareness of how the physical and social environment impacts health
• Help clients set and work toward personal health-related goals
• Connect residents to resources through the Healthy Communities Office, Arts & Health initiatives, and Community Health Worker Association of RI (CHWARI)
• Engage clients with activities that build community and resilience
• Provide timely support in crisis situations
• Advocate for clients with service providers, landlords, and public agencies
• Model trauma-informed and harm reduction approaches
• Attend team meetings, supervision sessions, and professional development trainings

Hours

12-8 PM, Monday-Friday, with some flexibility

Qualifications

Required:

• CHW Certification (CHWARI CORE) or enrollment in a CHW program
• Fluency in English (verbal and written)
• Experience in case management, community outreach, healthcare, or social services
• Passion for youth empowerment, especially within LGBTQ+ and BIPOC communities
• Strong interpersonal and communication skills
• Comfort supporting individuals with mental health or substance use challenges
• Competency using Google Workspace and general office tools
• Ability to lift up to 50 lbs and work on-site/in the field
• Experience handling confidential information
• Ability to work on-site at our residence or downtown office (monthly bus pass will be provided)

Preferred:

• Experience living in or working with people living in public housing
• Bilingual in additional languages (especially Spanish, potentially Haitian Creole, Cape Verdean Creole)
• Valid driver’s license and access to a car
• Self-starters and community-minded folks encouraged to apply
• Knowledge of harm reduction principles, Housing First, and practices of cultural humility 

Commitment to Equity

Haus of Codec is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve. We do not discriminate based on race, gender identity, sexual orientation, disability, age, religion, or immigration status.

Interested applicants should send a resume and cover letter that details how you meet or will meet the requirements of the job, along with 2-3 references’ contact information to Ben Potrykus, Director of Housing Programs at ben@hausofcodec.org with the subject line “Case Manager (CCHW)”.