Finance Operations Analyst - Canada (Fully Remote)

Description

Eligibility for this role is limited to individuals currently residing in Canada and legally authorized to work in Canada.

We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.

We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

Requirements

We are looking for a proactive and detail-driven Financial Analyst to be responsible for critical revenue, pricing and COGS functions across our organization. This role is central to ensuring financial accuracy and operational efficiency around internal controls through the calculation of residual payments, auditing of client accounts, revenue and cost assurance. The ideal candidate will combine strong analytical capabilities with a deep understanding of data, financial systems and a commitment to integrity of financial records.

Eligibility for this role is limited to individuals currently residing in Canada and legally authorized to work in Canada.

Responsibilities & Duties

• Calculate and validate monthly residual payments to agents, partners, and stakeholders.
• Analyze residual payment trends to provide support and guidance to internal stakeholders and external partners on residual payment inquiries and issues.
• Act as a point of contact for agents and partners regarding residual-related inquiries, providing timely and professional support.
• Identify opportunities to automate and improve the residual payment process, reducing manual work and error risk.
• Ensure alignment between contractual terms and billed amounts by identifying and addressing variances that support accurate billing and maximizing revenue potential.
• Conduct regular audits of customer accounts to verify that billing accurately reflects the services rendered.
• Profitability: Conduct in-depth profitability analysis by evaluating the financial performance of products, sales channels, customer, etc. to identify areas of revenue enhancement or cost reduction. Support the business with analytics on pricing, compensation plans and other projects.
• Collaborate with cross-functional teams to ensure billing accuracy, propose, and implement billing system enhancements or upgrades to meet evolving business needs. Function as a trusted business partner to leaders, peers and agents.
• Data Analysis and Insights: Utilize advanced analytical techniques to extract actionable insights from data. Present findings in a clear and compelling manner to support informed decision-making.
• Technology: Continuously evaluate emerging BI, AI and analytics technologies, tools, and platforms against the challenges and opportunities within the Finance team to elevate overall efficiency and sophistication of team’s processes and procedures.
• Perform other duties assigned and provide operational support for ad-hoc projects as needed
  
  

Skills/Competencies

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Judgment and resourcefulness to solve problems independently.
• Strong technical aptitude and willingness to learn.
• Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to manage client relationships effectively.
• Self-develops in best technology tools and best practices.
• Detail oriented and excellent organizational, planning and prioritization skills
  
  

Qualifications / Experience Required

• 3-5 years of work experience in a related field.
• Proficiency in Microsoft Access, VBA, Word, Excel, PowerPoint, SQL, Redshift.
• Ability to become and remain proficient in all programs necessary to perform the everyday duties.
• Payment processing experience is preferred.
• Possess knowledge of the acquiring business with respect to industry trends, business risk factors, and other operational procedures associated with booking merchants
  
  

Education Requirements

• Bachelor's degree in finance, Accounting, Economics, or a related field.
  
  

Physical Requirements (i.e. – lifting requirements/lbs., prolonged sitting, etc.)

• Prolonged sitting
  
  

PM22