Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.
About The Role
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility’s partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.
Compensation & Benefits
We value your expertise and dedication - and we invest in your success
Competitive Base Salary commensurate with experience
Comprehensive Medical, Dental, and Vision Insurance
401(k) Plan with Company Match
Paid Time Off (PTO) and recognized holidays
Company-paid Basic Life and AD&D Insurance
Employee Assistance Program (EAP) and mental wellness resources
Opportunities for professional growth and advancement within Acadia’s nationwide network
Essential Functions -
Clinical & Operational Leadership
Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement
Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
Actively support business development and outreach activities to enhance brand awareness and drive direct admissions
Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs
Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population
Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development
Team Development & Supervision
Hire, onboard, and retain a high-performing team
Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students
Compliance & Quality Assurance
Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws)
Develop and assist with the development and implementation of policies and procedures
Ensure accurate and timely documentation of patient records and services delivered
Education/Experience/Skill Requirements
Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience
Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers
Licenses/Designations/Certifications
Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD
Supervisory Requirements
Supervises a team of employees
This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state’s background screening requirements.
About
To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:
https://info.flclearinghouse.com/
Applicants are encouraged to review these requirements before applying.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
AHCORP
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Mental Health Care
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