Director, Assessment

Your Experience Matters

Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Director joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

An Assessment Director who excels in this role:

• Ensures comprehensive assessments and high-quality therapeutic care for patients seeking treatment for substance abuse, dual diagnosis, psychiatric disorders, or emotional disorders.
• Oversees the assessment of walk-in patients and phone callers and completes initial psychiatric assessments for patients seeking treatment.
• Supervises and participates in answering inquiry calls regarding treatment and facility services, presents treatment options, documents calls, and schedules appointments for prospective patients.
• Creates, revises, and implements schedules for the Assessment and Referral Office.
• Assesses the needs of walk-in patients and phone callers to ensure referrals to the most appropriate services or resources.
• Completes initial psychiatric assessments and presents symptoms to psychiatrists to determine the most appropriate level of care.
• Explains treatment plans to patients and families to help reduce fear and other barriers to acceptance and continuation of treatment.
• Refers and triages patients to alternative treatment resources when appropriate.
• Coaches and develops team members' skills in assessment, patient and family interaction, and therapeutic care delivery.
• Serves as a member of the hospital leadership team.
• Supervises reception as needed.
• Directs and conducts screenings of potential patients for program admission and initiates the integrated assessment process.
• Assists administration, physicians, and clinical staff in evaluating pending admissions to determine the appropriateness of the level of care and communicates pending admissions to the nursing department.
• Applies approved admission criteria and makes recommendations regarding the least restrictive appropriate level of care; initiates the episode-of-care plan upon admission to all levels of care.
• Functions as a liaison among physicians, families, transportation services, and other mental health facilities to coordinate admission procedures.
• Ensures all vital patient assessment information is accurately communicated to attending physicians and that complete patient histories are obtained to support accurate level-of-care determinations.
• Communicates with external reviewers and referral sources, conducts required external reviews, and maintains documentation of all interactions in compliance with HIPAA guidelines.
• Ensures third-party payors are notified of, or involved in, decisions regarding appropriate transitions between levels of care.
• Prepares morning meeting reports to communicate census information, referral activity, and pending admissions.
• Maintains strong relationships with current referral sources to ensure satisfaction and ongoing partnerships.
• Holds team members accountable to high performance standards while supporting ongoing professional development.
• Maintains knowledge of CMS, JCAHO, EMTALA, and state regulations and standards of performance, and regularly audits departmental functions to ensure compliance.
  
  

Education

What we're looking for

• Master's degree in social work, counseling or related field required or licensed degree per state of practice guideline. RN licensure may be used per state of practice guidelines.
  
  

Licenses/Certifications

• Current unencumbered clinical social work, counselor or RN license or per state requirements.
• Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
• CPR certification and Crisis Prevention Training (CPI) within 30 days.
  
  

Skills & Experience

• Previous management experience in a psychiatric health care facility, with direct experience working in assessment for chemical dependency, dual diagnosis, psychiatric and geriatric patients.
  
  

Schedule: Full-time

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
  
  

More About Copper Springs East

Copper Springs East in Gilbert, AZ, located in the greater Phoenix metro area, is a behavioral health hospital providing inpatient and outpatient programs for mental health and addiction. We treat adults and seniors.

Our treatment programs include inpatient mental health and addiction treatment, outpatient Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and ECT therapy.

EEOC Statement

Copper Springs East Behavioral Health is an Equal Opportunity Employer. Copper Springs East Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.