The US Key Account Manager Ecommerce will be responsible for leading and developing the commercial relationship with distributors across US, with a strong focus on e-commerce acceleration. This role will drive sell-in and sell-out performance, support strategic business planning, and ensure strong execution across distributors and key online channels in line with brand objectives.
The role requires a highly commercial profile with strong account management skills, a solid understanding of distributor dynamics, and the ability to identify growth opportunities across markets while partnering closely with cross-functional teams.
Key Responsibilities
Commercial Management
Manage the commercial relationship with distributors across US (with knowledge of working with the North American Beauty Industry).
Act as the main point of contact for all commercial matters related to the assigned accounts.
Develop and implement account plans, commercial strategies, and growth initiatives by market.
Drive sell-in and sell-out performance, ensuring achievement of sales targets and business objectives.
Support negotiations and follow-up on commercial agreements, investment plans, and distributor-specific initiatives.
Business Management
Lead the business within the distributor network, supporting growth and execution across the channel.
Identify opportunities to strengthen online visibility, assortment, and overall digital performance.
Support the development and execution of channel-specific commercial plans, promotional activities, and growth strategies.
Monitor e-commerce performance and recommend actions to improve results and maximize business opportunities.
Business Planning and Analysis
Monitor sales performance, analyze KPIs, and identify risks and opportunities across markets and accounts.
Track sell-in, sell-out, inventory levels, and product availability to support healthy business development.
Prepare business reviews, reports, and presentations for management, highlighting key results, action plans, and opportunities.
Analyze market trends, competition, and channel dynamics to identify areas of opportunity and support decision-making.
Cross-functional Collaboration
Partner closely with Marketing, Supply Chain, Finance, and other internal teams to ensure alignment and proper execution of launches, promotions, and commercial plans.
Support assortment planning, promotional strategy, and commercial calendar execution across distributors.
Ensure consistency in execution and alignment with brand objectives across markets and channels.
Operational Excellence
Ensure smooth day-to-day management of assigned accounts.
Follow up on orders, launches, product availability, and distributor needs to ensure timely execution.
Maintain strong communication and coordination with internal and external stakeholders to support business continuity and account performance.
Requirements
Bachelor’s degree in business, Marketing, or related field
Minimum 10 years of experience in sales, commercial, or key account management roles
Experience in beauty, luxury, consumer goods, or a related industry is preferred
Experience managing distributors is strongly preferred
Experience with US channels is a must.
Strong proficiency in Excel, Power BI.
Fluent in English and Spanish (nice to have).
Willingness to travel as needed (30% aprox.)
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Retail Luxury Goods and Jewelry and Personal Care Product Manufacturing
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