Flexible work schedule, occasional evenings or weekends are required
Strong computer skills (web-based database, word processing, Excel, etc.)
Strong verbal and written communication skills
Competency in languages other than English strongly preferred
Must be willing and able to work in a multi-cultural and multi-ethnic work environment
Sensitivity to HIV/AIDS, chronic illness, LGBTQ issues and a strong commitment to the mission, vision, and values of ACR health are essential.
COVID Vaccine requirement
Primary Responsibilities
Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F and HIPAA, 42 CFR, ACR Health policies and procedures, as well as all applicable regulations and compliance requirements.
Protect agency data in accordance with confidentiality procedures and protocols. observe and abide by the HIV Confidentiality Law and HIPPA.
Educate and assist consumers with issues related to public health insurance benefits as well as Medicare, private health insurance benefits, prescription programs, medical debt
Assist consumers to enroll into Medicare.
Enter all data into Salesforce in a timely manner, as required by contract outline.
Maintain thorough case records of services provided, advice and/or referrals.
Schedule and maintain appointments with potentially eligible consumers.
Meet productivity and quality performance targets.
Commit to attendance at scheduled staff meetings and training courses.
Attend Monthly contractor meetings for the CHA initiative, and advocacy days as required.
Attend yearly advocacy meetings with elected officials in Albany and/or New York City.
Conduct community outreach to potential consumers and referral sources.
Additional responsibilities as required by CHA contract, CSS, ACR policy, or the NYS DOH.
Other responsibilities identified by your supervisor that are related to your job role, contractual requirements, reporting metrics, or community and/or agency workgroups, committees and quality improvement initiatives.
Evenings and weekends expected for meetings, workshops, and seminars.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Wellness and Fitness Services
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