Chief Operating Officer

Our client is rapidly growing, and we're looking for an exceptional Chief Operating Officer to help us scale. This is a critical executive role for a dynamic problem solver who thrives in a fast-paced environment, leads with purpose, and is ready to build something great alongside a young, energetic, and smart team.

The COO will serve as a key strategic partner to the CEO/CFO and senior management team - fully aligned with senior management and our corporate vision - leading all project lifecycle activities from engineering and design through installation, turnover, and lessons learned, while upholding our core standard: "Excellence is Our Standard, Customer Service is Our Passion."

This is an opportunity for a committed, hands-on leader who wants to build a department up, not just manage it - someone who sees the potential in a growing organization and has the drive and structure to unlock it.

Key Responsibilities

Strategic Operations & Project Leadership:

Profitability Management: Develop and execute strategies to ensure sustained project profitability, including job costing, profit-and-loss oversight, and financial accountability across all engagements

Operational Planning: Oversee the development and execution of comprehensive project planning and scheduling

Engineering Re-estimates: Manage engineering re-estimates to keep project budgets on track

Process Excellence: Drive continuous improvement across all operational workflows, including documentation, project execution, and service delivery. Champion the organization's ability to manage change and scale effectively through periods of growth

Customer Relationship Management: Serve as the primary interface for key accounts, championing customer development and satisfaction

Project Execution & Management

Project Scheduling: Develop, generate, and maintain detailed project and labor schedules

Team & Subcontractor Oversight: Manage installers, technicians, and subcontractor selection and performance

Project Lifecycle: Oversee all project phases: start-up, checkout, turnover, and postmortems

Change Management: Estimate labor and material change orders and manage all change order documentation

Meetings & Coordination: Lead project meetings and coordinate effectively across trades

Project Engineering & Technical Development

System Design: Contribute to the design of temperature control systems and related building automation products through our processes

Software Development: Develop and document project software, including databases, programs, and graphics

Material Management: Assist in equipment and material standardization; manage material schedules and requisitions

Technical Documentation: Support compilation of project submittals

Training & Service

Technical Training: Develop and execute training programs for technicians, engineers, and internal staff

Customer Training: Create and deliver customer training on newly installed systems

Documentation: Ensure accurate documentation of service orders, billing, and labor/material estimates

Post-Installation: Oversee proper postmortem documentation and lessons-learned processes

What We're Looking For

Required Experience & Qualifications

10+ years of Building Automation Systems (BAS) controls experience - including mechanical system design

10+ years of management and leadership experience, with a proven track record of leading and developing teams

Minimum bachelor's degree in electrical / mechanical engineering

CEM / PE certifications preferred

Hands-on experience with job costing and profit-and-loss management, with the ability to analyze financial performance and drive profitability at the project level

Strong scheduling and project management skills with a history of delivering complex projects on time and within budget

Demonstrated ability to manage organizational change and lead through rapid growth - building scalable processes and maintaining excellence through expansion

Experience estimating labor, managing change orders, and overseeing subcontractors

Who You Are

A dynamic problem solver who approaches challenges with creativity, urgency, and confidence

A team player - collaborative, engaging, and energized by working alongside a talented group of people

Committed, loyal, and accountable - someone the team can count on to follow through

Versatile and open-minded, able to adapt as priorities shift in a rapidly growing company

Structured and organized, bringing clarity and process to complex operational environments

Aligned with senior management and the corporate vision - a true partner in building the company's future

Excited to build - you don't just want to manage a department, you want to grow one

High sense of urgency - you move fast, make decisions, and keep things moving forward

Benefits

Performance-based incentives

Comprehensive benefits package, including 401k match

Company car

Opportunity to play a defining role in the growth of an established industry leader