Business Operations Analyst

Why Blee

Blee is an AI-first marketing content compliance platform. PayPal, NerdWallet, and Brex already trust us. We're YC-backed, founded by an ex-Adobe marketing ops leader and former lawyer, and we're defining a category that didn't exist two years ago—across Fintech, Financial Services, CPG, Travel, and Life Sciences..

With offices in San Francisco and New York, we value in-person work but offer remote-opportunities for the right people. No matter where you join us, you can expect quarterly off-sites and opportunities to join other offices when you feel it’s important. You’ll be joining a team that values clarity, ownership, and shared responsibility—and is focused on building something that genuinely improves how teams work.

The Role

This is an entry-level Business Operations Analyst role for a high-trajectory operator. You will function as the exec team's go-to person, helping the company move faster, stay aligned, and execute at a high level.

Growth Trajectory

This role is designed for someone who wants ownership from Day 1 and is excited about being forced to grow quickly by the nature of the role. Our hope is that you will become a thought partner and grow into an expanded role as the company scales.

What You’ll Do

• Help triage and execute for operations team – help coordinate and manage incoming requests, handling what you can directly
• Own product quality – QA new features before release, document bugs, spot-check the live product, and help coordinate fixes
• Help manage customer communications – Draft and send announcements, release notes, and other customer-facing updates; triage support escalations as needed
• Track and synthesize product feedback – Maintain a system for logging customer requests and surface patterns to the product team
• Create explainer content – Record videos for customers, internal training, and sales enablement
• Help run our operational infrastructure – Notion, project management systems, and internal workflows
• Build and maintain analytics – Create dashboards and reporting for product usage, business metrics, and customer health; interpret and share insights
• Automate and scale – Identify repetitive work and build tools or automations (using AI, Zapier, scripts, etc.) to make the team faster
  
  

Who You Are

• Uncompromisingly detail-oriented – when you say something is done, it's actually done
• A builder by instinct – you've made your own AI tools, automations, or systems to solve problems
• Strong writer who can communicate clearly across formats (Slack, docs, video, email)
• Calm and effective when reactive work piles up; you know how to triage
• Intellectually curious and technically comfortable – you'll learn new tools fast
• Proactive and high-ownership; you don't wait to be told what to do
• Excited to grow quickly in a high-trust, high-autonomy environment
  
  

Who You’ll Work With & Learn From

You will work directly and daily with Blee’s leadership team in tight collaboration with rest of the company. This role gives you front-row seat to how a fast-scaling, venture-backed company is built.

Requirements

• Degree from a top-ranked university
• 1–3 years of experience in operations, business analytics, or a similar high-output role
• Based in NYC & willing to come into the office 3 days a week
  
  

How We Work

We have offices in New York and San Francisco and value in-person collaboration, but we're open to remote for the right person. Wherever you're based, expect quarterly off-sites and the chance to spend time in our other offices when it matters.

What You’ll Get

• Competitive salary and equity package
• Quarterly get-togethers
• Fully paid medical, dental, and vision insurance
• Free access to OneMedical
• Company-paid life insurance
• Company-sponsored 401k
• Unlimited PTO (with mandatory 15 days off)
• Financial support for work-adjacent learning opportunities
• Leaders who say “yes” more often than no to whatever helps make you more successful
  
  

Blee is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time