Business Analyst with mainframe (ACH/PEP+)

Job Description:

Role: Professional Services Consultant (ACH/PEP+)

Location: Remote

Type: Full-time with Infinite Computer Solution

What does a great Professional Services Consultant (ACH/PEP+) do?

You will be a key member of the Client and Client’s project team, by providing ACH/PEP+ processing expertise and business analysis support for Client’s PEP+ product solution set.

As a Professional Services Consultant (ACH/PEP+), you can look forward to:

• Performing complex analysis of business goals, objectives, and needs of the ACH PEP+ operations processing environment per assigned bank client(s).
• Building detailed professional client-facing documents which include Project Scope, Business Requirements, Gap Analysis, Test Plans, Test Scripts, Project Plans, Training Materials, and additional documentation as needed.
• Presenting/Facilitating onsite or remote client-facing meetings related to ACH PEP+ Project Lifecycle activities.
• Building functional documents with value directed toward customer deliverables and assistance in the implementation of Client ACH PEP+ related products, such as core PEP+, Direct, Exchange, and Payment View ACH.
• Maintaining, developing, and delivering ACH PEP+ processing and product-specific training to assigned bank clients.
• Providing ACH PEP+ processing operations expertise in identifying, evaluating, and configuring applications and procedures based upon NACHA standards, bank client requirements, and operating environment.
• Assisting in functional testing and support of Client’s ACH PEP+ products already in production or being implemented.
• Making recommendations and process changes to improve ACH PEP+ processing for the assigned banking client.
• Assisting in Sales calls and/or the creation and review of clients’ ACH PEP+ product presentations.
• Identifying needs for PS Services or add-on modules leading to new sales opportunities.
• Building and maintaining client relationships in a manner achieving high customer satisfaction.
• Other duties as assigned.

Basic qualifications for consideration:

• Minimum of 5 years of previous ACH Business Analysis experience in an ACH business operations environment.
• Minimum of 5 years of bank or financial operations experience.
• High school diploma required
• Working within the IBM Mainframe TSO system.

Preferred qualifications for consideration:

• Bachelor’s degree preferred
• ACH AAP certification.
• Prior Business Consulting experience a plus.
• Prior project execution oversight experience is a plus.