Lufthansa Technik Component Services

Business Analyst USM Hybrid Model (remotely & on-site)

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Turn insights into action!

Lead performance discussions across the organization and deliver data-driven analysis that guides better decisions and stronger processes.

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Tasks

As the Business Analyst USM, you will perform the following duties:

  • Implement and continuously improve performance dialogues between all levels within the department
  • Define, develop, and maintain key performance indicators to structure and analyze all ongoing business activities
  • Monitor KPIs and ensure targets are met, perform root cause analyses, and track corrective actions
  • Design, build, and continuously enhance Power BI dashboards, management cockpits, and analytical reports
  • Support in the migration of existing Tableau reports and dashboards to Power BI, including functional redesign, KPI harmonization, and continuous improvement of the reporting landscape
  • Collaborate with other process centers or departments on the development of KPIs, dashboards, and other performance management and reporting projects
  • All other duties as assigned or required

Benefits

  • 15-20 Vacation Days
  • Employee Assistance Program
  • Short Disability
  • 401k plan
  • up to 60 Sick Days
  • Education
  • Long Disability
  • Flex Holidays
  • Healthcare
  • Family Policy
  • Flight privileges
  • Life Insurance
  • Commuter Benefits

Requirements

To thrive in this role, we value a combination of the following requirements:

  • High school diploma/GED required
  • Bachelor’s degree desirable
  • Experience in data mining and applying results for business needs
  • Fluency in English language required
  • German language desirable
  • Basic knowledge of aviation or MRO industry desirable
  • Knowledge of process optimization techniques (e.g. LEAN), performance dialogues and key performance indicators
  • MS Excel, MS Access, Qualitative and Quantitative Analytics, R, Word & PowerPoint, SAP; SQL, KNIME, Filemaker Python, Tableau as user
  • Excellent analytical skills
  • Excellent detail oriented
  • Excellent innovation
  • Excellent problem solving
  • Willingness to travel
  • Shift work / overtime
  • Manage constant time pressure
  • Manage high stress levels
  • Must possess a legal work permit in the U.S.
  • CV/Resume required
  • Company may provide relocation assistance
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Airlines and Aviation

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