Associate Director/Director, Client Solutions - CRO

Remote or Hybrid (San Diego)

Lead client partnerships. Deliver exceptional work. Grow the business.

Are you an experienced life sciences professional with deep medical writing or regulatory services experience who understands both operational delivery and client growth?

Aroga Biosciences is seeking a Director, Client Solutions to lead strategic client relationships, successfully manage delivery of complex medical writing and regulatory service engagements, and identify opportunities to expand client partnerships and generate new business.

This role is ideal for a senior professional who has grown their career in project/program management, client delivery, or account leadership within a CRO or life sciences services environment—and is ready to take on a more commercially impactful leadership role.

About Aroga

Aroga Biosciences is a full-service CRO providing expert medical writing, regulatory writing, quality control, regulatory operations, and submission management services to biopharmaceutical companies.

We serve as a strategic extension of our clients’ teams, helping them navigate complex regulatory and clinical milestones with precision, agility, and deep expertise.

What You’ll Do

• Serve as the strategic relationship lead for key biopharma clients
• Oversee successful delivery of medical writing and regulatory service engagements and ensure projects are delivered on time, within scope, and within budget
• Partner closely with Medical Writing, Regulatory Operations, and Quality teams to ensure exceptional client outcomes
• Build trusted client relationships that drive long-term partnerships and repeat business
• Identify opportunities to expand existing accounts and support new business development efforts
• Participate in proposals, solution development, scope discussions, and client presentations
• Lead business reviews, issue resolution, and executive-level client communications
• Mentor team members and help strengthen client delivery processes

What You Bring

• 8+ years of progressive experience in project management, client delivery, account management, or related life sciences services.
• PMP certification is a plus
• A Bachelor’s degree in Business, Life Sciences, Healthcare, Communications, or related field.
• Strong experience in a CRO, regulatory services firm, or biopharma services environment
• Demonstrated success managing complex client engagements and cross-functional delivery teams
• Proven ability to build trusted client relationships that lead to growth opportunities
• Commercial and business development acumen
• Strong executive communication, problem-solving, and relationship management skills
• Experience leading or mentoring professional teams
• Expert SmartSheet skills

Why Join Us?

Joining Aroga means being part of a lean, high-caliber team where your expertise is valued and your contributions are recognized. Reporting to the President, this is a highly visible leadership role with the opportunity to shape client strategy, drive growth, and make a meaningful impact—both for clients and within the organization itself.

The anticipated base salary range for this position is $125,000–$170,000 annually. Actual compensation and position/title will be determined based on experience, qualifications, internal equity, and business needs. This role is also eligible for an annual incentive bonus and a comprehensive benefits package.

Apply or message us to learn more.