Analyst Telecom
Tata Consultancy Services
Plano, TX
See who Tata Consultancy Services has hired for this role
See who Tata Consultancy Services has hired for this role
Description
Job Description
Interacts with clients, ensuring successful delivery of services and
high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum
Customers.
Responsibilities
Job Description
Interacts with clients, ensuring successful delivery of services and
high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum
Customers.
Responsibilities
- Manage Client Relationships and Communications.
- Resolve issues and escalate risks
- Monitor engagement performance and outcomes
- Ensure compliance with organizational standards and SLO benchmarks.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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