U.P. State Credit Union

*POSITION HAS BEEN FILLED* Ready to Grow with U.P. State Credit Union? We are hiring for a full-time Member Service Representative at our Kincheloe location! This position offers a consistent weekday schedule with no weekends. At U.P. State Credit Union, you’ll enjoy a strong focus on work/life balance along with excellent benefits, including 401(k) with a 10% employer contribution, health insurance, life insurance, paid time off (PTO), Volunteer time off (VTO), and a generous holiday schedule. As a Member Service Representative, you will process member deposits and withdrawals, assist members with account questions and issues, perform routine account maintenance, and provide information on credit union products and services. We’re looking for someone with a professional and courteous demeanor, strong attention to accuracy and detail, effective problem-solving skills, excellent communication abilities, and a commitment to member service and teamwork. If you take pride in delivering exceptional service and want to work for a community-driven, team-oriented credit union, we’d love to hear from you. To apply, please submit your resume on Indeed or email it to Miranda Litzner at mrlitzner@upscu.com. This position will remain open until filled.

*POSITION HAS BEEN FILLED* Are you tired of working weekends? We have a full-time job opportunity as a Head Member Service Representative in our Escanaba Office. Monday - Friday 9am to 5pm, which means no weekends! We provide a benefit package that offers a work/life balance including 401(k) with 10% employer contribution, longevity, health insurance, life insurance, PTO, VTO, and a generous holiday schedule. U.P. State Credit Union is seeking a dedicated and highly skilled Head Member Service Representative to lead and support our member service team. This position is responsible for overseeing daily branch operations—including account openings and closures, deposits and withdrawals, account maintenance, and resolving member inquiries with accuracy and professionalism. As the leader on the front line, the Head Member Service Representative plays a critical role in fostering teamwork, modeling exceptional service standards, and ensuring efficient, compliant operations. We are looking for someone who demonstrates confidence in guiding a team, a commitment to developing staff, and the ability to maintain a positive, service‑driven environment. Key Responsibilities: - Provide strong, hands‑on leadership to the member service team - Maintain accuracy and accountability in all daily branch operations - Support staff through coaching, training, and performance guidance - Assist members with account questions, transactions, and product information - Promote a culture of professionalism, service excellence, and teamwork - Identify and resolve operational or member issues with sound problem‑solving What We Value: - Proven leadership and team‑building skills - Exceptional member service and communication abilities - High attention to detail and organizational strength - Professionalism, reliability, and integrity - Strong problem‑solving skills and the ability to lead by example Join a community‑driven, team‑oriented credit union where leadership is valued and your contributions make a lasting difference. To Apply: Please send your cover letter and résumé to: Austin Kimberling, VP of HR/Compliance 📧 akimberling@upscu.com This position will remain open until filled.

🚨 Attention Small Business Owners! Did you know you can easily download your account activity to upload into software like QuickBooks? It's simple, just follow these steps: 1. Open Online Banking on a desktop or laptop computer (this cannot be done on the mobile app) 2. Log in to your account 3. Click on "Member Services" in the menu 4. Select "Download Account Activity" in the dropdown menu 5. Enter the account suffix 6. Enter the dates you want to download 7. Select the file format: Comma Separated Values (.csv), Quicken Interchange (.qif), Quicken 2018 or Newer (.qfx), or QuickBooks (.qbo) 8. Click the "Download Activity" button At this point, the file will download to your computer, and you can upload it to QuickBooks or other software! #onlinebanking #expensetracking #financialtip