The first company to answer usually wins the job. But before the phone rings, homeowners need to know your business exists. Our new local marketing guide breaks down practical ways home service businesses can stand out in crowded markets. And it does it all without wasting money on tactics that don’t work. Inside: • Local marketing strategies that actually drive calls • How to stay top of mind in your service area • Ways to turn past customers into repeat business and referrals • Tips for building trust before the first conversation Get the guide here: https://hubs.ly/Q04gcJmB0
Signpost
Software Development
New York, NY 13,466 followers
Helping small businesses effectively create and maintain customer relationships.
About us
Signpost envisions a world of local businesses, large and small, thriving through relevant and lasting connections with customers. We've been ranked as a "Top Workplace" by The Austin American Statesman and Crain's New York, and we're looking for smart, passionate leaders to join our team and have real ownership and impact from day one. Learn more about Signpost and our current opportunities at www.signpost.com/careers.
- Website
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http://www.signpost.com
External link for Signpost
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Online Marketing, Reputation Management, Reviews, Software, and Local Businesses
Locations
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Primary
Get directions
127 West 26th St
2nd Floor
New York, NY 10001, US
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Get directions
2363 Blake St
Denver, CO 80205, US
Employees at Signpost
Updates
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Your truck isn’t just transportation — it’s a rolling billboard. Most home service businesses waste valuable visibility with cluttered wraps, tiny phone numbers, or branding nobody can read from the road. We broke down 5 things every truck wrap should include if you want more calls, more trust, and better brand recognition in your local market.
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Most businesses don’t lose jobs because they’re not good at what they do. They lose them in missed follow-ups, delayed responses, or messages that never get sent. The fix isn’t working more. It’s tightening how you communicate from first touch to booked job. That’s where texting becomes a real advantage. Want to learn more? Grab our whitepaper using the link below. https://hubs.ly/Q049j0j00
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It's #NationalTelephoneDay At Signpost, we know the phone isn’t going anywhere. We also know that every missed call is a missed opportunity. The problem is, you can’t always pick up when you’re on a job, driving, or already talking to another customer. And the moment you miss it, they move on to the next business. We built Signpost so you never miss another call. Want to learn more? Leave a comment below!
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“We should probably be texting customers…” But what do you actually say? Timing and message matter more than most people think, and getting it wrong can cost you the job. In our most recent blog, we share what to send (and when): https://hubs.ly/Q04cTvJV0
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Most home service businesses aren’t missing leads. They’re missing follow-up. The difference between winning and losing a job often comes down to a few simple texts, sent at the right time. We put together the 5 messages every home services business should have in place. Want to grab the templates? Just copy/paste.
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It's #GetToKnowYourCustomersDay! You can’t deliver a great customer experience if you don’t actually know your customer. Not just their name and job type — but how they prefer to communicate, how quickly they expect a response, and what makes them choose one business over another. For most homeowners, that expectation is simple: fast, clear, and convenient. The businesses that win are the ones that meet customers where they already are.
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Should you be texting customers — or does it come off as unprofessional? A lot of home service businesses are still unsure. The reality: customers already prefer it. The question is whether your business is set up to handle it the right way. We break down when texting works, when it doesn’t, and how to do it without creating chaos. Read more here: https://hubs.ly/Q04bRYlW0