Onyx CenterSource

The way people travel, including where they choose to stay, is evolving every day. In this PhocusWire piece, Onyx's Pauline Houston explores why alternative lodging is no longer a niche option, but a growing force shaping the future of travel. From shifting traveler expectations to the operational implications for the industry, it’s a perspective worth paying attention to. For travel companies, this shift isn’t just about supply, it’s about how you adapt your partnerships, and processes to support a more dynamic ecosystem. Take a look at Pauline’s insights below 👇

For hotel operations teams, unclear commission processes create more than just internal confusion—they erode partner trust. When your partners lack visibility into their payments, it breeds uncertainty and puts future collaborations at risk. With GroupPay, everyone involved gains access to the same up-to-date information, clearly presented on a user-friendly platform. Trusted by leading hotel brands, our system delivers the transparency partners value. Strengthen partner trust through total transparency. https://lnkd.in/efjsZZpd #HospitalityTech #HotelOperations #GroupBusiness

Tomorrow’s the day! Commission trends are shifting and the data behind them tells a bigger story. Join Onyx tomorrow at 10 AM ET for our webinar, Inside the Data: Hotel & Agency Commission Trends, where our Business Data Analytics team will break down what’s really happening in Q1 2026 - using exclusive insights from the upcoming Onyx Check-In report. From regional performance shifts to changes in days-to-pay, we’ll connect the dots on what these trends mean for your operations, partnerships, and bottom line. Take a look at a preview below - and join us for the full story tomorrow. Save your seat now: https://lnkd.in/gySRr_Wf #OnyxCenterSource #BusinessIntelligence

Curious about the latest trends shaping hospitality payments and commissions? Our monthly Check-In highlights how business intelligence and data visibility are helping travel and hospitality companies improve operational efficiency, uncover revenue opportunities, and make faster, smarter decisions. At Onyx CenterSource, we’re seeing growing demand for centralized reporting, benchmarking insights, and automation tools like OnyxInsights to help businesses stay ahead in a rapidly evolving market. Check out this month’s Check-In to see how data-driven strategies are creating measurable impact across the industry. #HospitalityTech #BusinessIntelligence #TravelTech #DataAnalytics #Payments #Automation

Today’s the last day at the Preferred Hotels & Resorts Global Conference in The Charleston Place! It’s been great connecting with so many hoteliers, partners, and industry colleagues come together for meaningful conversations around hospitality, technology, and operational efficiency. Proud to be part of the team representing Onyx CenterSource and discussing how we can help hotels simplify commission payments and strengthen partner relationships. If you’re there today, stop by the Onyx table, my colleague Silvia Perez de Guzman would love to connect! 🚀 #PreferredGlobalConference #Hospitality #HotelIndustry #TravelIndustry #HospitalityTech #OnyxCenterSource #HotelPayments

Our April 2026 Check-In is here, bringing you the latest snapshot of global hospitality performance powered by OnyxInsights. This month’s data revealed an interesting story beneath the surface. While commissionable ADR declined 3.1% year over year, the shift was largely driven by decreased activity within upper upscale hotels—not broad market rate softness. At the same time, average commission per commissionable room night increased 8.9%, supported primarily by luxury and independent/non-chain-affiliated properties. The continued strength of these higher-yield segments highlights how shifts in mix are shaping overall performance trends across the industry. Additional trends this month include: • Length of stay increasing to 6.8 days • Lead times rising to 18.4 days See how OnyxInsights can help you turn hospitality data into smarter decisions: https://lnkd.in/eyHWJeby #OnyxCenterSource #BusinessIntelligence

Webinar Registration by Onyx CenterSource Inside the Data - Hotel and Agency Commission Trends - Q1 2026 When: May 20th, 2026 at 10am EST   Turn commission data into a competitive advantage! Get exclusive access to the latest global commission trends shaping the hospitality and travel agency landscape - before the full report is released.   Join Akshath Dhar, Director of Business Data Analytics at Onyx CenterSource, as he breaks down Q1 2026 performance data, uncovers key regional shifts, and explains what they mean for your business.   Why attend? Expert insight into what’s changing—and why it matters  Clear context behind the numbers (not just the data)  Actionable takeaways you can apply immediately  Benchmark your performance against global industry trends  Identify opportunities to optimize commission strategy and cash flow What you’ll learn Global performance overview and key metrics  (ADR, yield, commission per room night, days to payment, and more)  Regional insights across APAC, EMEA, NORAM, and Oceania  Emerging trends impacting commission structures and payment timelines  What these trends mean for hotels and travel agencies in 2026 https://lnkd.in/ejk8tpaz

In a fast-moving hospitality landscape, guessing is not a strategy. Timely data is the foundation of your commercial performance. To navigate 2026 successfully, your organization needs more than raw numbers. You require actionable market intelligence to adapt and drive your business strategy forward. Join us on May 20 at 10 AM ET for our exclusive webinar: Inside the Data: Hotel & Agency Commission Trends. Akshath Dhar, Director of Business Data Analytics, and Asa Sherwyn, Business Data Analytics Manager, will unpack the insights you need to stay ahead. By attending, you will discover: - An exclusive first look at key Q1 2026 performance metrics - The rate-driven trends and operational shifts shaping the hospitality industry - How centralized reporting can remove friction from your commission process Secure your spot now: https://lnkd.in/gFJdZujb #OnyxCenterSource #BusinessIntelligence

We’ll be at IMEX Frankfurt May 19–21 and would love to connect in person! If you’re heading to the event, look out for Maira Gondim, Sales Director for M&E, and Phil Wooster, Regional VP Sales, EMEA. They’re both excited to share ideas on simplifying commission payments and making agency operations smoother. Curious how unified payment solutions could benefit your team? Let’s chat while we’re there. Feel free to send Maira or Phil a message to set up a meeting! #OnyxCenterSource #IMEXFrankfurt

Are you curious about the average days to pay and how that could be impacting your agency relationships and your reputation in the market? Join Onyx on May 20 at 10 AM ET for our upcoming webinar: Inside the Data: Hotel & Agency Commission Trends. Using exclusive insights from the upcoming Onyx Check-In report, Onyx's Akshath Dhar, Director of Business Data Analytics, and Asa Sherwyn, Manager of Business Data Analytics, will break down the Q1 2026 commission landscape and explore the operational and rate-driven trends shaping the market. Powered by OnyxInsights and backed by proprietary data from more than 150,000 hotels worldwide, this session will provide valuable benchmarking and visibility into today’s evolving hospitality ecosystem. In this webinar, you’ll: • Get an early look at global and regional commission performance • Explore emerging trends influencing hotels and agencies • Learn how data visibility and centralized reporting can reduce operational friction • Gain insights to help drive smarter commercial decisions throughout the year Register here: https://lnkd.in/gFJdZujb #OnyxCenterSource #BusinessIntelligence