NewRocket

Have you heard? A 100-day guarantee to get out-of-the-box AI capabilities into production? YES PLEASE! We’re one of 27 ServiceNow partners that said yes to this new program. Are you ready to see some quick AI value? We are. Let’s do this! Read more about the program here: https://lnkd.in/e_RNVyVF

WHAT. A. WEEK.   We're still recovering over here. How about you? #Knowledge26 #ServiceNow #AI #TrustedAI #Know26

The NewRocket UK team are live at the ServiceNow Public Services Summit in London today. Come and say hello to hear how we’re helping public sector organisations drive better experiences, smarter operations and trusted AI with ServiceNow. Looking forward to some great conversations today. Scott Bradburn Sophie Farrell Donald Hutton #ServiceNow #PublicSector #AI #DigitalTransformation ServiceNow Partners

Good news for you! A few key members of our AI agent crew are now available on the ServiceNow Store. Meet Elara, your Knowledge Management AI Agent.
Elara keeps your knowledge base current, accurate, and useful. They automatically create articles from resolved incidents, govern content quality, and enrich your knowledge base with external sources. Meet Ariel, your HR Operations AI Agent.
Ariel handles the full employee lifecycle, from answering questions about benefits and policies to managing onboarding and offboarding and more. They integrate with platforms like Workday and SuccessFactors so your HR team can spend less time on repetitive tasks and more time focusing on people. Meet Phoebe, your IT Service Management AI Agent. Phoebe acts as the intelligent front door for your IT helpdesk. Their job is to resolve common IT issues instantly in Teams or Slack before a ticket is ever created, and when something needs a human, she hands it off with all the context filled in. Find them in the ServiceNow Store here: Phoebe 👉 https://lnkd.in/e6rVGS2K Elara 👉 https://lnkd.in/eQNuRjRS Ariel 👉 https://lnkd.in/eCHuXNWY #ServiceNow #AgenticAI #AI #ITSM #HRSD

Last night was a dream ✨ Thanks to all who came out to CAPRI to celebrate another successful day at Knowledge.    Day 3 is already off to a great start, with an inspiring conversation between Nick Tzitzon, Dr. Rumman Chowdhury, and Idris Elba at Knowledge Unscripted about how AI is shifting from possibility to real progress and winning people’s trust.    This afternoon, Jim Wilen from Asurion and our own Erasmus Tapera take the stage to share how Asurion cleared years of technical debt and opened up AI capabilities they couldn't get to before. If it’s not already on your agenda, make sure to add it to your list.    Three days of conversations have only confirmed what we came here believing: enterprise leaders aren't waiting on AI. They're waiting on partners they can trust to help them get it right.     Come have that conversation with us at booth #5522 before the week wraps up.  See you out there! #Knowledge26 #ServiceNow #TrustedAI #AI #Know26 

The expo floor at Knowledge is still buzzing from yesterday, and it's only getting better. Our team has been deep in conversations all morning with platform owners, HR leaders, CIOs, and more, all asking the same thing: how do we make AI work in a way we can actually trust to move our business forward? This afternoon, our own Ashutosh Munot takes the stage for Guardians of the Platform: True Tales From Our Ownership Galaxy. He’ll share real stories from the trenches of platform ownership and why AI can be your biggest ally, not your competition. Meet with industry experts today and tomorrow at booth #5522. And for those on the list, we’ll see you at CAPRI at The Venetian for the after party tonight! 🍸 #Knowledge26 #ServiceNow #AI #TrustedAI #Know26

Years of customization, compounded technical debt, and low instance health scores quietly keep Now Assist, AI Agents, and the full power of ServiceNow just out of reach. Today, we're changing that. We’re excited to launch Origin, NewRocket's back-to-box professional services offering built to clear the path for enterprises ready to experience AI on ServiceNow. Through structured assessment, configuration remediation, and governance enablement, we remove barriers and build the foundation needed for real progress and innovation. ✔️Cleaner instance with less over-customization ✔️Reduced technical debt  ✔️Lower development costs ✔️Upgrade-safe foundation for launching full ServiceNow agentic AI capabilities As our Chief Growth and Alliances Officer, Jason Rosenfeld, put it: "The ServiceNow platform has never been more capable, but capability means nothing if your instance can't support it... Origin is how we change that equation. We built it to be decisive, fast, and outcomes-committed, because we don't just recommend a path forward, we own the result.” Read the full announcement 👉 https://lnkd.in/dMMdHhdD #ServiceNow #NewProduct #AgenticAI #AI #News

Years of customization, compounded technical debt, and low instance health scores quietly keep Now Assist, AI Agents, and the full power of ServiceNow just out of reach. Today, we're changing that. We’re excited to launch Origin, NewRocket's back-to-box professional services offering built to clear the path for enterprises ready to experience AI on ServiceNow. Through structured assessment, configuration remediation, and governance enablement, we remove barriers and build the foundation needed for real progress and innovation. ✔️Cleaner instance with less over-customization ✔️Reduced technical debt  ✔️Lower development costs ✔️Upgrade-safe foundation for launching full ServiceNow agentic AI capabilities As our Chief Growth and Alliances Officer, Jason Rosenfeld, put it: "The ServiceNow platform has never been more capable, but capability means nothing if your instance can't support it... Origin is how we change that equation. We built it to be decisive, fast, and outcomes-committed, because we don't just recommend a path forward, we own the result.” Read the full announcement 👉 https://lnkd.in/dMMdHhdD #ServiceNow #NewProduct #AgenticAI #AI #News

Congratulations to our friends at Stellantis on winning ServiceNow’s 2026 Best Employee Experience award! 🎉 It was an honor working with the Stellantis crew to get their portal live and seeing their incredible commitment to making work better and easier for their teams. They never cut corners or made assumptions. Every design decision was tested, validated, and pressure-checked across regions and personas before it ever landed on an employee’s screens.  Their goal was to give people one place to go that actually works, whether they're in IT, HR, procurement, facilities, or finance, and they more than delivered. Two weeks after go-live, ticket volume dropped by 50%, and now 30,000 employees are using the portal every month. That’s a testament to a team that genuinely cares about getting the experience right for their people. Congratulations to Alice Bitencourt, Dean Gibbins MBA PMP, Robert A. Pickering Jr., Kevin Marion, and everyone at Stellantis who made this happen. #ServiceNow #EmployeeExperience #EmployeeCenterPro #Knowledge26

We’re here! Day 1 of Knowledge 26 is underway, and the energy on the expo floor is electric. Bill McDermott kicked off the morning with a message that set the tone for the whole week: brilliant AI isn't enough if your systems can't act on it. The companies moving forward aren't just using AI to work faster; they're using it to rethink how they run their entire business. Our team has already met some incredible enterprise leaders who are reimagining work with AI, and we can’t wait to keep the conversations going. Catch our team out on the expo floor or swing by booth #5522 to say hi. #Knowledge26 #ServiceNow #AI #TrustedAI #Know26