Levelpath

Zendesk moved procurement onto Levelpath and their teams felt a big shift. Year-over-year, request volume climbed 8% and total time to resolution dropped 19% across the board. The mechanism is routing and visibility. The right work reaches the right reviewer with clear ownership, instead of sitting in a queue no one is watching. As Meara Fallon, Sr. Manager of Procurement Transformation, puts it, requests used to live in a black hole for months before anyone asked where things stood. With Levelpath, they make it to the right person right away.

Most third-party risk management still happens at onboarding. The real exposure shows up later, in operations, renewals, and offboarding, where ungoverned AI tools and bolt-on platforms quietly create data leaks and compliance gaps. Our paper, Why AI is Now Risk Leaders’ Secret Weapon, shows risk leaders how to close those gaps. Inside the paper: • The three risks traditional TPRM misses in the AI era • Why centralized risk approaches still leave gaps that create exposure • How AI-native procurement turns supplier oversight into a proactive process Download the guide now: https://hubs.la/Q04hHwWg0

Most third-party risk management still happens at onboarding. The real exposure shows up later, in operations, renewals, and offboarding, where ungoverned AI tools and bolt-on platforms quietly create data leaks and compliance gaps. Our paper, Why AI is Now Risk Leaders’ Secret Weapon, shows risk leaders how to close those gaps. Inside the paper: • The three risks traditional TPRM misses in the AI era • Why centralized risk approaches still leave gaps that create exposure • How AI-native procurement turns supplier oversight into a proactive process Download the guide now: https://lnkd.in/gr8V3Tnr

This month's edition of The Path is here! AI Agents in procurement are no longer a future concept. They are live, handling real workflows, and the organizations moving now are pulling ahead. This month, we are sharing the research, the playbook, and the sessions to help you build your own agent strategy, whether you are just getting started or are ready to scale.

The procurement teams running enterprise workflows on AI-native platforms in 2026 are not waiting for the technology to mature. They are negotiating from better data, closing sourcing events in days, and watching stakeholder adoption climb. That shift starts with a few honest questions about how the current process actually works. Here are four worth asking before your next vendor demo. Check out the rest here: https://lnkd.in/g_6ExJTe

On June 11, Libby Sestak will be speaking with SIG|ORG for a live AI Agent build inside Levelpath’s Orchestration Studio. This deep dive webinar will walk procurement teams through the process of agentifying the function. Libby will also provide a tour of four AI Agents currently in production across intake, sourcing, contracts, and risk. Save your spot: https://hubs.la/Q04h8SXM0

GATX, a railcar leasing giant, evaluates supplier bids in 15 seconds with Levelpath's AI. See how they automated sourcing at SIG|ORG One-Day Chicago. Robert Campbell, CPIM, CPSM, Director of Sourcing and Procurement at GATX, is joining us to share what AI-enabled procurement looks like for his team. From supplier intelligence and bid analysis, to increasing adoption across shops, and building the workflows that can scale. Catch their session at SIG on June 2. Register here: https://hubs.la/Q04g-Bnq0

Grab a cup. Here are this week’s notable reads: This Future of Sourcing piece by our Co-Founder & CEO Alex Yakubovich breaks down why the metrics procurement has lived by for decades no longer capture the right things in the Procurement 6.0 era. 🔗 https://lnkd.in/g3rbqx8r This brief from Bain & Company looks at why early leaders are redesigning procurement around agentic AI from the ground up, and what that shift means for operating models, governance, and competitive advantage. 🔗 https://lnkd.in/gYP-8sMi This IDC article makes the case that AI strategy now needs more than a single LLM, walking through why a multi-model, multimodal, and multi-agent approach is becoming the foundation for enterprise AI. 🔗 https://lnkd.in/gT68BGQD

Scale AI Agents in procurement from first pilot to real business impact. Gartner's new research, Deploy AI Agents in Procurement: A Roadmap to Success, maps the five phases that get you there: Pilot, Build, Tune, Deploy, Scale. It also identifies what stalls teams at each step. This mirrors what we at Levelpath see every day. The teams getting real results from AI Agents are the ones treating deployment as a transformation. A required read for any CIO or CPO: https://hubs.la/Q04glxSN0

Ace Hardware Corporation has already seen the benefit of AI in procurement with supplier enrichment. Fraz Baig, Director of Category Management and Operations at Ace Hardware, joins Levelpath at the WorldCC Foundation webinar on May 19 to share more on how his team runs supplier intelligence, contract collaboration, and procurement visibility across one of retail's most complex indirect spend networks. See what agentic AI looks like at scale. Save your spot: https://hubs.la/Q04gmhSw0