Modern contact center strategies can transform customer service in public utilities. Learn how you can improve customer experience by levering AI agents in this webinar from Iron Bow and Cisco. Missed the webinar? Watch the replay here: https://hubs.la/Q04gSj700 #IronBow #Cisco #ContactCenter #AI
Iron Bow Technologies
IT Services and IT Consulting
Herndon, VA 37,684 followers
What We Do Matters
About us
We deliver mission success through next-generation solutions across government, healthcare, and commercial markets. Iron Bow relies on our passionate people, long-standing partnerships, and strategic thinking to solve your most critical challenges. At Iron Bow, our people believe in a culture of transformation and that the future of technology is here to deliver our clients’ missions. When it comes to our people, we care about the customer's mission, value a culture of teamwork, and believe deeply in the power of technology to transform lives and communities. #WhatWeDoMatters Disclaimer: Your privacy and security are important to us. Iron Bow Technologies does not request payment information, personal financial information, or any form of processing fees as part of our recruitment process. Please be cautious of any requests for such information as they may be scams. Our interviews and communications are conducted through official channels only. This includes emails from verified company domains and phone calls or video conferences scheduled through our official systems. If you are ever in doubt about the legitimacy of any communication purportedly from us, please do not hesitate to contact us directly at our official contact points for verification. The only domain we use is ironbow.com.
- Website
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http://www.ironbow.com
External link for Iron Bow Technologies
- Industry
- IT Services and IT Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Herndon, VA
- Type
- Privately Held
- Specialties
- Collaboration, Cyber Security, Data Center, Healthcare Solutions, IOT, Cloud, Mobility and End User Devices, Managed Services, Networking, IT Modernization, Digital Transformation, and Workforce Experience
Locations
Employees at Iron Bow Technologies
Updates
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Connecting fragmented systems can yield life-changing outcomes. Learn how Iron Bow's Signal Point platform accelerates emergency response time by providing more precise information about a 911 caller's location. Check out this article featuring Iron Bow's Chief Technology Officer, Greg Stemberger and Jeffrey Ward, Practice Director for Infrastructure Automation. https://hubs.la/Q04fJV7M0 #IronBow#WhatWeDoMatters#CiscoPartner#PublicSafety#NetworkAutomation
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Last chance to register! If you manage customer service for a public utility, this webinar is for you! Learn how a managed contact center approach can streamline operations and improve customer service. Register Now: https://hubs.la/Q04fqlxz0 #IronBow #Cisco #ContactCenter #AI
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Iron Bow Technologies and Cisco are coming to the Hill Air Force Base Expo! Learn how our solutions are modernizing infrastructure, delivering robust cybersecurity, and helping you make the most of your data. Steven Turner Sean Morris #IronBow #Cisco #Defense
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Mental health shapes how we think, feel and connect with the people around us. At Iron Bow, we strive to create a workplace where compassion, empathy, and support are not just values but lived experiences. This #MentalHealthAwarenessMonth, let’s lead with care and understanding. #IronBow #WhatWeDoMatters #MHAM2026 #MentalHealth
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Iron Bow is thrilled to be a Gold Sponsor of the upcoming AFCEA Belvoir Industry Days. Be sure to stop by our booth! We’ll be there our partner, NetApp. Learn how we’re helping the Army advance IT modernization, operational agility, and secure mission outcomes. Jack Dempsey, Cam Denker, Bill McArthur, Tiffany McLaurin Mairs, Tristan Girad, James Ebeler, Brandon Stackpole #IronBow #NetApp #DefenseIT #PostQuantumEncryption #Cybersecurity
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Congratulations to Nick Michaelides on receiving the Lifetime Achievement Award from the Institute for Effective Professional Selling. As former Senior Vice President of Americas Sales at Cisco, Nick led with customer focus, operational discipline, and a deep commitment to helping teams and partners solve complex challenges. Iron Bow was proud to sponsor this year’s IEPS Sales Excellence Awards. We are truly honored to celebrate Nick’s lasting impact on our industry, alongside the many leaders recognized for professional selling excellence. Congratulations, Nick, on this well-deserved recognition. 👏 #SalesExcellence #Leadership #Partnership #ProfessionalSelling #IronBow
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🚨New #TechinTranslation episode: When 911 calls come from anywhere on your network, can first responders find the right person fast? Iron Bow Technologies won the 2025 Cisco Partner Innovation Challenge with a game-changing solution that turns compliance into life-saving action. In this podcast episode, Jim Engel, Collaboration Services Director at Iron Bow, and Jeffrey Ward, Practice Director for Infrastructure Automation share what makes the solution different: ✅ One "brain" connecting multiple siloed systems ✅ Real-time digital homing beacon — guides responders with visual maps & audible sonar that gets louder as they approach ✅ Built in just 4 months — including a custom wayfinding workaround when traditional CAD files weren't available The result? A platform that doesn't just route calls — it guides first responders to the exact floor, wing, and room where someone needs help. Check out the episode + full #TechSource blog: https://hubs.la/Q04f1jMp0 #IronBow #TechinTranslation #WhatWeDoMatters #CiscoPartner #PublicSafety #NetworkAutomation
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Government utilities and public services face many complex demands. In this webinar, Iron Bow and Cisco share how a modern, managed contact center approach can utilize AI agents to streamline operations and improve customer service. You'll learn: ✅ What AI agents can really do - and how customer data stays protected ✅ How AI agents can improve resolution time and the citizen experience ✅ How to get started Register Now: https://hubs.la/Q04dSkdG0 #IronBow #Cisco #Contact Center #AI
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At Iron Bow, we help customers deploy technologies that meet the demands of modern work, delivering speed, reliability, and performance when it matters most. ⚡ Power users, engineers, and data scientists rely on HP Z Workstations for: 🧊 Intensive Needs: Built for 3D design and AI development. 📈 Reliability at Scale: Tested for consistent uptime and stability. 🛡️ Enterprise Security: High-end protection for your data. With Iron Bow and HP, you don’t have to compromise. #IronBow #HPZ #Workstations #EnterpriseIT #HighPerformanceComputing #AI #Engineering #DigitalTransformation
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