IntellaTriage

We’re headed back to the Home Care 100 Summer Conference. In fact, we wouldn't miss it! This is where the industry’s top leaders come together to talk about what’s next, and we’re looking forward to being part of it. If you’ll be there, be sure to connect with Daniel Reese and Gio Pagano to learn how our tech investments and award-winning integrations streamline processes for our nurses and your ops teams on the back end, so your patients benefit from direct-to-nurse access and deep clinical expertise. Our focus remains the same: helping providers deliver consistent, nurse-led clinical access across every hour while protecting workforce stability and supporting your operations. Looking forward to the conversation! #ThoughtLeadership #HospiceCare #HomeHealthCare #NurseFirstTriage

After-hours care shapes more of the patient experience than many organizations realize. Symptom management, medication questions, and care coordination don’t stop at the end of the business day. Each interaction requires clinical judgment, and without consistency across those moments, it becomes harder to improve outcomes, efficiency, and confidence in care. Strong triage systems bring structure, consistency, and insight into every call. Learn more on our website: https://bit.ly/4tbXJCg #HealthcareOperations #CareDelivery #ClinicalLeadership #HealthSystems #PatientCare

Good after-hours triage isn't just about answering the call. It's about helping patients and caregivers get the support they need while protecting field teams from unnecessary interruptions. When a licensed nurse answers first, the interaction can be assessed quickly, handled consistently, and escalated only when needed. That means better support for patients and families, fewer avoidable disruptions for your staff, and more confidence in the care experience after hours. That’s what good nurse-first triage should deliver. Learn more about after-hours nurse triage: https://bit.ly/4d2kx1j #HospiceCare #HomeHealth #PatientExperience #ClinicalOperations #HealthcareLeadership

We’re heading to the Michigan Homecare and Hospice Association Conference, and we look forward to connecting with providers from across the state. It's our first time at your conference, so be sure to stop by booth #41 and give Gio Pagano a warm Michigander welcome! If after-hours strain, staffing pressure, or slow speed-to-nurse times are on your radar, let’s talk. Our nurse-first triage model, backed by award-winning technology, helps teams deliver more consistent care without adding headcount. #HomeHealthCare #ThoughtLeadership #HospiceCare #NurseRetention #WorkforceSolutions #AfterHoursCare #BurnoutSolutions #NurseFirstTriage

This Nurses Week, we celebrated the Power of Nurses and today, we’re proud to close out the week by honoring one extraordinary example of that impact. IntellaTriage named Wina Hanselman, RN, our 2025 Nurse of the Year. Over the past year, Wina answered nearly 6,000 patient calls with compassion, clinical excellence, and the calm reassurance families need most during difficult moments. This Nurses Week, we celebrated the Power of Nurses, and today, we’re proud to close out the week by honoring one extraordinary example of that impact. experiences, stronger care teams, and better outcomes for the communities they serve. At IntellaTriage, our nurse-first model ensures patients speak directly to a nurse every time. And by continuing to invest in the technology that supports our clinicians behind the scenes, nurses like Wina are empowered to stay focused on what matters most: caring for people. To Wina, and to every nurse on our team, thank you for the expertise, empathy, and humanity you bring to this work every single day. Read the full story: https://bit.ly/4u4Hng1 #NursesWeek #HospiceCare #HomeHealthCare #NurseExcellence #NurseFirstTriage

We're excited to be heading back to the Home Care Innovation Forum this year. #HCIF brings together forward-thinking leaders shaping the future of care at home, and we look forward to the conversations. If you're exploring ways to strengthen after-hours coverage, reduce variability, and better support your nurses, be sure to connect with Gio Pagano on-site or message him here on LinkedIn. #CareContinuity #ThoughtLeadership #NurseFirstTriage #HomeHealthCare #HospiceCare

What does good after-hours triage look like? In HomeCare Magazine’s latest article, our CEO Daniel Reese shares why a nurse-first model can help hospice and home health organizations create more consistent, scalable, and sustainable care after hours — with fewer delays, better support, and stronger operational insight Read it here: https://bit.ly/4dt6i7c #HospiceCare #HomeHealth #ClinicalOperations #HealthcareLeadership #PatientExperience

Today, we’re sharing something special. Our COO, Taylor Smith, created a message just for our internal nursing team, one that captures the heart of what it means to do this work, the strength it takes, and the impact it has on patients and families every day. It was meant for our nurses. But it tells our story so well, we couldn’t keep it to ourselves. Because the truth is simple: the power of nurses isn’t just seen at the bedside, it’s heard in every calm voice, felt in every moment of reassurance, and carried through every life you touch. To our nurses and to all the nurses - this is your day, your story, and your impact. And we are so proud to share it. Thanks for all you do to improve the lives of nurses and patients every day. #NationalNursesDay #NationalNursesWeek #NurseExcellence #NurseFirstTriage

After-hours care isn’t a staffing problem. It’s a systems problem. Good nurse-first triage actually looks like: - Technology working in the background to support triage nurses internally - Tools that help nurses respond efficiently in the moment - Systems that reduce friction and improve documentation accuracy The nurse leads the interaction. The technology supports efficiency, consistency, and accurate documentation behind the scenes. That’s how organizations create faster access, better resolution, and stronger clinical decision-making after hours. Learn more about how nurse-first triage works: https://bit.ly/4d2eXvT #HealthcareLeadership #PatientExperience #NurseBurnout #HealthSystems

Congratulations, Trellis Supportive Care team! What a well-deserved honor!