A big congratulations to all new dentists and dental hygienists. Your commitment and drive have paid off, and this milestone is just the start. The future of dentistry is full of possibilities, and we’re here cheering you on every step of the way. #NewGrad #Dentist #Hygienist #HeartlandDental
Heartland Dental
Hospitals and Health Care
Effingham, IL 66,916 followers
We support what you do best.
About us
As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth. Heartland Dental is not your typical Dental Support Organization. What started from the entrepreneurial spirit of Rick Workman, DMD, with his single dental practice, has evolved into affiliating with over 2,800 doctors in over 1,700 locations across 39 states and the District of Columbia. Its legacy of being built by a dentist, for dentists along with its doctor-led culture and business model enables supported doctors to be the leaders of their practice, working with their teams to focus on providing great dentistry while Heartland Dental focuses on providing support for the day-to-day non-clinical administrative workflow. You can discover more about Heartland Dental’s Doctor Difference by visiting www.heartland.com. Mission: To support doctors and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
- Website
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https://heartland.com/
External link for Heartland Dental
- Industry
- Hospitals and Health Care
- Company size
- 10,001+ employees
- Headquarters
- Effingham, IL
- Type
- Privately Held
- Founded
- 1997
- Specialties
- Dental Support Organization, Transition Alternatives, Dental Career Opportunities, Hygiene, Dental Assistant, Business Assistant, Recruiting, Hygienist, Affiliation, Affiliate, Dentist, DA, BA, Retire, DSO, Clinical autonomy, Management, Provider, Stock ownership, and Doctor Difference
Locations
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Primary
Get directions
1200 Network Centre Dr
Effingham, IL 62401, US
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Get directions
6640 Intech Blvd
Indianapolis, Indiana 46278, US
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Get directions
2202 Althoff Dr
Effingham, Illinois 62401, US
Employees at Heartland Dental
Updates
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Honored to have Pat Bauer spotlighted in American Healthcare Leader Magazine. The feature highlights what makes Heartland Dental’s support model work: commitment to our doctor-led culture and support model and empowering doctors to grow themselves and their teams. Take a look at the full piece to see how we’re helping practices grow.
Operational Scale Meets Absolute Autonomy: Pat Bauer on Driving Culture at Heartland Dental Healthcare delivery faces intense pressure from rising costs, workforce shortages, and administrative burnout. In the latest issue of American Healthcare Leader (Issue 34), Pat Bauer, President and CEO of Heartland Dental, shares how the nation’s largest DSO scales operations while fiercely protecting clinical independence. Under Pat's leadership, Heartland Dental’s mission maintains a strict boundary: provide world-class business support while doctors retain 100% responsibility for clinical care. Key Insights from the Feature: Strict Clinical Autonomy: Non-doctors cannot direct a doctor clinically. There are no quotas; doctors prescribe only the care their patients need. Culture as a Gatekeeper: Driven by a strict policy of mutual respect, Heartland Dental prioritizes cultural alignment over financial engineering - even walking away from potential affiliations if the culture isn't right. Support, Not Control: By managing billing, marketing, and HR, support teams actively shoulder the administrative burdens that disrupt patient care. Doctor-First Innovation: Technology and automated systems (like streamlined insurance verification) are introduced to give clinicians more time with patients, never to mandate or surveil. Developing Leaders: Through Heartland Dental University (HDU), the company invests heavily in leadership development, ensuring practices are led by strong business leaders, not just strong clinicians. 💬 "The biggest risk during rapid growth is letting the business outrun the culture... Financial performance matters, but it’s an outcome.", Pat Bauer, President & CEO “A note from Editor - thanks to Jessica Thompson and the Heartland team for their support” 🔗 Discover how authentic corporate governance is shaping the future of dental support operations. Link to the full profile in the comments.
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Check out this episode of The Dental Economist Show as Mike Huffaker sits down with our own Robert Jerome, SVP and Chief Digital Officer. RJ shares how Heartland Dental approaches big technology decisions that support thousands of doctors while keeping the focus on clinical autonomy. A great look at how data, AI, and digital innovation are shaping the future of dentistry.
🎙️ New Episode: Robert "RJ" Jerome on How Heartland Dental Makes Technology Decisions at Scale Robert Jerome, SVP and Chief Digital Officer at Heartland Dental, joins Mike Huffaker for a conversation that gets into the real mechanics of technology strategy at the largest DSO in the country. 3,000+ supported doctors. Nearly 2,000 locations. And a technology leader who came from enterprise software, not dentistry, which means he asks different questions than most. RJ covers why standardization is more important in the age of AI, not less, how Heartland thinks about the difference between systems of record and systems of engagement, and what the "so what, why not us" framework looks like in practice. Links to listen in the comments. 👇 #TheDentalEconomist
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Congratulations to the May 2026 Bell Leadership Achievers 1 class!
Please celebrate all the folks working on themselves with so much open and positive energy at Bell Leadership Achievers 1 class at Heartland Dental Support Office in Effingham last weekend! Kudos to all of you! ✌🏻️❤️🙂 #BellLeadership #HeartlandDental
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Join us for a live virtual panel designed to inspire, encourage, and connect women across the industry! Hear from industry leaders including Dr. Grace Yum, CEO and Founder of Mommy Dentists in Business as they explore what it takes to build a successful and sustainable career in dentistry. https://hubs.ly/Q04gCdR60 #WomeninDentistry #TheDoctorDifference #HeartlandDental
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Dentistry is evolving quickly, and we're here to help supported doctors stay ahead. From reduced admin demands to innovative technology and collaborative learning, we make it easier to focus on your patients and your passion. It’s support that helps you practice dentistry with confidence and clarity. Read about Heartland Dental support here ➡ https://bit.ly/4uIqlnW #TheDoctorDifference #HeartlandDental #WisdomWednesday
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We're pleased to announce one of the newest Heartland Dental supported practices – Clear Skies Dental Care. Please join us in welcoming Dr. John R. Raulerson and fantastic team into the Heartland Dental family of supported practices! If you’re interested in learning more about Heartland Dental support, please visit heartland.com/affiliations. #TheDoctorDifference #HeartlandDental #Affiliation Annette Summerall, Tyler Semple, Scott Wiedman, Mark Greenstein, Justin Birkmeyer, Jeff Ungrund
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This May, we celebrate Asian American and Pacific Islander Heritage Month and the rich traditions and voices that shape our communities. Heartland Dental stands with the AAPI community in advancing equity, inclusion, and belonging. 🌟 #MotivationMonday #AAPIMonth #HeartlandDental
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Today we honor the moms, the mother-figures, and those who nurture with a full heart. Your kindness makes a difference every day. Happy Mother’s Day. 🌼 #HappyMothersDay #MothersDay
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April brought exciting growth to the Heartland Dental supported network, opening De Novos across Maryland, Virginia, North Carolina, Florida, and Tennessee—along with five new affiliations in Arizona, Texas, Florida and Virginia. We’re continuing to strengthen support for doctors and broaden access to high-quality dental care nationwide. Read more in our blog here ➡ https://bit.ly/4cRcqGb. #HeartlandDental #Growth #TheHeartlandDifference
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