Culture drives outcomes! We’re proud to support practices like South Florida ENT Associates, P.A., where physician engagement and transparency aren’t just buzzwords but lived values. An NPS of 90 reflects what matters most to us - engaged physicians and a culture focused on our patients and quality care. Thank you, Dr. Rahul Shah, for spending time with the team and highlighting the great work happening here.
I learned so much visiting with Dr. Jonathan Cooper and Dr. Richard Vivero of South Florida ENT Associates, P.A. with Elevate ENT Partners. The practice's Net Promoter Score (NPS) of 90 is enviable - the culture was palpable as was their physician's engagement; their pricing transparency is fascinating. A highlight was bumping into one of the original founding members of bringing individual practices together in that area: Dr. Frank Kronberg. Learning about what he was facing over 30 years ago was enlightening. Let's go! #IAMOTO #surgery #healthcareleaders