A broken keyboard is not an adversarial cyber threat. Obvious, right? Yet most security teams still run incident response through ITSM tools designed for exactly that kind of work - change outages, system upgrades, help desk tickets. SecOps is a different beast. The volume, velocity, variety - plus the false positive noise that comes with it - looks nothing like traditional IT service management. And when your response tool is essentially a text box to type into, you're already behind. Security operations deserve platforms purpose-built for high-volume, high-frequency, high-stakes work. Our CEO and Co-founder Vaughan Shanks sat down with Studio C60 / ITSPmagazine at RSAC Conference to unpack why ITSM and CIRM aren't the same thing, and why that distinction matters for every SOC. Clip below 👇
Cydarm Technologies
Software Development
Melbourne, Victoria 2,672 followers
Cybersecurity Incident Response Management
About us
Cydarm's Cybersecurity Incident Response Management (CIRM) platform provides a whole-of-business approach to security operations. Designed to support a constantly changing landscape, Cydarm provides capabilities, including case management, data enrichment, integrations, editable playbooks, reporting, collaboration, and response time SLAs. Security operations teams now need to analyse, respond, collaborate, communicate, report, and comply. Management and executive leadership teams focused on people and process aspects need efficient and effective ways to support and enable distributed staff. Cydarm's CIRM Platform was built to support today's security teams, as well as help solve executive and board level concerns.
- Website
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https://www.cydarm.com/
External link for Cydarm Technologies
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Melbourne, Victoria
- Type
- Privately Held
- Founded
- 2017
- Specialties
- SOAR, Incident Response, Case Management, SOC, CIRM, and Cybersecurity Incident Response Management
Locations
Employees at Cydarm Technologies
Updates
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Choose Your LLM, with Cydarm. Did you know that Cydarm now lets you bring your own LLM? Your rules, your AI. Plug in your ChatGPT or Claude API key and put the power of AI directly into your security operations workflow. Or use both! No lock-in. No compromise. Just smarter, faster incident response with the approved model you already trust. 🔑 BYO API key 🤖 ChatGPT, Claude, or both 🔒 Built for security teams who demand control INSERT API KEY TO CONTINUE 👇
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Cydarm Technologies reposted this
Vaughan Shanks has a PhD in machine learning and spent years in defence and national security before founding Cydarm Technologies. His take on AI is not what you usually hear. He calls it a jagged frontier. Some things AI does brilliantly. Others it gets completely wrong. And the frontier keeps shifting. His closing advice to Australian SME owners is simple: ✅Be curious, ✅Learn what it can actually do, ✅Figure out where it meets your standard for quality and productivity, ✅And do not become over reliant on it in areas where the risk is not worth it. That is a more useful framing than most of what gets written about AI adoption. Watch the full episode with Steve Kouloumendas and Vaughan at https://learning.smecai.au. #smecai #aiaustralia #aiadopt #govfunded #australianbusiness #learncast #cydarm #smallbusiness #ailearning #cybersecurity
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Cydarm Technologies reposted this
That line from Vaughan Shanks, CEO of Cydarm Technologies, stopped us in our tracks during this episode of the SMEC AI LearnCast hosted by Steve Kouloumendas, managing director at Hypso. The old advice was collect as much data as possible. Build an asset. Stack it up. Vaughan's point is that the more data you hold, the bigger the target on your back. And in a world where AI makes it easier to find, aggregate and exploit that data, businesses need to think very differently about what they store and why. Watch full episode here: https://lnkd.in/dA6ik9P5 #smecai #aiaustralia #cybersecurity #datasovereignty #aiadopt #learncast #australianbusiness #learncast #cydarm #smallbusiness #govfunded
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Cydarm Co-founder and CEO Vaughan Shanks was interviewed by Sean Martin of Studio C60 / ITSPmagazine last week at #RSAC. Watch the interview to learn how Cydarm solves the real world challenges of Cyber Incident Response Management! #CIRM
When a major cyber incident hits, the first thing that breaks down isn't the tech — it's the ability to track what's actually happening. Who knew what? When did they know it? What decisions were made and why? At RSAC Conference 2026, Sean Martin connected with Vaughan Shanks, Co-Founder and CEO of Cydarm Technologies, who traveled all the way from Australia to talk to attend the event and tell us about why purpose-built case management for the SOC isn't optional anymore — it's the foundation for accountability, faster response, and smarter security operations. Vaughan shared a story of a security leader who spent five sleepless nights walking the SOC floor with a spiral-bound notebook, manually assembling a situation report that was already outdated before it hit the board. That's the problem Cydarm was built to eliminate. From fine-grained access control and multi-tenant architecture, to NIST-aligned playbooks and longitudinal metrics that help CISOs justify budgets and headcount — this conversation covers the full picture of what it means to have a true system of record for the SOC. If your team is still managing incidents through a ticketing system, this one's worth a watch. Watch the Video 👉 https://lnkd.in/dJwdEPw4 Listen to the Podcast 👉 https://lnkd.in/di58UEh3 Learn more about Cydarm Technologies 👉 https://www.cydarm.com View all of our RSAC Conference 2026 coverage 👉 itspmagazine.com/rsac26 #CydarmTechnologies #VaughanShanks #CyberIncidentResponse #SOC #SecurityOperations #CaseManagement #IncidentManagement #SystemOfRecord #RSAC2026 #RSACConference2026 #CyberSecurity #SecOps #CISO #PlaybookManagement #ThreatResponse #ITSPmagazine #StudioC60 #BrandSpotlight #CyberResilience #InfoSec cc: Marco Ciappelli Studio C60 / ITSPmagazine Redefining CyberSecurity Podcast
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Cydarm Technologies reposted this
Victoria, Australia is quietly powering one of the world’s most capable cybersecurity ecosystems, and next week, it lands in San Francisco at RSA Conference 2026 (23–26 March). We're backing 5 Victorian tech companies in the Australian Trade and Investment Commission (Austrade) RSAC 2026 Trade Program — each bringing practical, resilient and next generation solutions: 👉 Cydarm Technologies | Stratica | TomorrowX | Prefactor | Ciphrix Explore the full catalogue 👇 𝗔𝘁𝘁𝗲𝗻𝗱𝗶𝗻𝗴 𝗥𝗦𝗔𝗖? Meet the companies. See the tech in action. Connect with our team on the ground through networking by reaching out to our Technology Trade Manager, Troy Toohey. 𝐖𝐡𝐲 𝐕𝐢𝐜𝐭𝐨𝐫𝐢𝐚? Victoria is Australia's leading cybersecurity centre, built for global scale. The numbers speak for themselves. 💰 A$2.9B in sector Gross Value Added 👥 300,000+ ICT professionals — Australia's largest tech workforce 🚀 150+ national and multinational cyber organisations Victoria is where cybersecurity solutions are built, tested, and taken to the world. See you in San Francisco. #RSAC2026 #Victoria #Austrade #Trade #VictorianTech #AustralianTech
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Cydarm Technologies reposted this
Victorian cybersecurity returns to the Bay Area next week to be part of the global cybersecurity conversation at RSAC Conference 2026 in San Francisco (23-26 March) 🌉 🇺🇸 Global Victoria is excited to have provided support to five Victorian tech companies participating in the Australian Trade and Investment Commission (Austrade) RSAC 2026 Trade Program. 🇦🇺 Explore practical, resilient and next generation solutions from Cydarm Technologies, Stratica, TomorrowX, Prefactor & Ciphrix via the Australian Cyber Industry Showcase Catalogue below. If you are heading to RSAC Conference and would like to connect with the companies or take part in the program networking activity, please contact Troy Toohey, Trade Manager – Technology at troy.toohey@global.vic.gov.au Victoria is widely recognised as the nation’s primary cybersecurity centre, offering an unrivalled opportunity to develop cutting-edge cybersecurity products and services and take them to the world, 🥇 Australia’s leading cybersecurity hub 💰 A$2.9 billion – The Victorian Cybersecurity sector Gross Value Added 👥 300,000+ ICT professionals - Australia's largest tech workforce 🚀 150+ organisations – Home to national and multinational cyber organisations. Supported by the Victorian Cyber Strategy 2021, Victoria plays a central role in Australia’s cyber ecosystem through collaboration with industry, universities, federal initiatives and positioning the state as a leader in critical infrastructure security, cyber resilience and the commercialisation of cyber solutions. #RSAC2026 #cybersecurity #cybersecurityinnovation #Trade #AustralianTech #VictorianTech #SanFranciscoEvent Brett Stevens Pari Jafari, Ph.D. Cam Hunter Mark Bayliss Mitch Larsen Mildred Ruiz Stuart Bland Prathayana Chandrakumar
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BSidesSF is 4 days away - and we cannot wait! 🎉 Cydarm helps SOC & CSIRT teams with cyber incident response management - the case workflow, coordination, and execution layer that sits between your detection tools and your people. It's the work we love, and we're pumped to talk about it with the best community in security. If any of these hit close to home, let's connect: 🔹 Incidents sprawling across teams, shifts, and time zones with no single source of truth 🔹 Response workflows that live in people's heads instead of repeatable process 🔹 Ticketing tools built for IT, not security What's your biggest IR headache right now? Drop it in the comments or come grab us on the floor - we'd love to chat 👇 https://lnkd.in/gd8sFf8S
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The average enterprise security team runs 60+ tools. Each one a silo. Each one adding complexity. Cydarm is a Cyber Incident Response Management (CIRM) platform that helps security teams manage, analyze, and respond to threats faster - without replacing the tools they already rely on. 🔹 Auto case creation from tools including Microsoft Sentinel & Defender, CrowdStrike, and SentinelOne 🔹 Outbound alerts to platforms like Slack, Teams, and email 🔹 Automatic enrichment from sources like VirusTotal, GreyNoise, and MISP 🔹 AI integration including OpenAI/ChatGPT for intelligent case summaries All integrations use a BYO API key model - your data, your credentials, your control. Plus a flexible API for anything custom. Integration and automation shouldn't be a six-month project. 👉 See how fast your team can get connected: https://lnkd.in/gxMZRhHW
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The hardest part of buying new security tooling isn't the price. It's the conversation where someone asks how long before it actually works. Professional services. Custom connectors. A six-month implementation that becomes twelve. By the time it's live, the threat landscape has moved and half your team has changed. The tools that earn trust quickly are the ones that connect to what you already have, without requiring a rebuild to do it. But there's a bigger idea underneath that. Your SIEM will change. Your EDR will change. The market moves, contracts expire, something better comes along. Every time that happens, you're re-integrating, retraining, and hoping institutional knowledge survives the transition. A cyber incident response management (CIRM) platform such as Cydarm sits above all of that. Your incident history, your playbooks, your response data: continuous, regardless of what's underneath it. You get the freedom to evaluate and switch tools without losing the thread. Cydarm integrates with your existing stack today, and stays connected as that stack evolves. Free 30-day trial: https://lnkd.in/gxMZRhHW Or read how we think about integration fatigue first: https://lnkd.in/gYBS8bf6
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