Bold Penguin

Starting soon + free to attend! Good conversations don’t always require a plane ticket and a conference badge. Bring your lunch and hear from Nicole Farley and the rest of the panel. 🐧👇

Shift in technology, shift in business model? Both. Recent posts by Bold Penguin leaders Lakshan De Silva, Nicole Farley, Nilesh Dambe, and Cheri Trites-Versluis illustrate how we continue to transform commercial insurance as a digital broker platform, as a premiere small commercial distribution network, and as data and AI infrastructure enabling our partners' in-house teams to build faster, and bolder. Agentic AI is a tangible force multiplier. I encourage you to check out these posts from true experts. But we all know, sometimes in hindsight, that the few 'redefining' technology shifts do much more than create efficiencies in existing processes and systems. They enable wholly new customer value, real business model innovation, and the ability for market leaders to attract new customers into channels and brands that they never experienced before, and never look back. At Bold Penguin we began our business model transformation on Day 1 of 2025 -- with our partners and for our partners. We are live. The impact is very real. We believe customer adoption is like a wave. You have to be in the water -- early, real and ready -- to catch it and ride it. At Bold Penguin we don't swim after waves. We innovate, de-risk and prove value, so our partners can leverage our platforms to accelerate, transform and grow -- safely, confidently. As you watch the videos notice what you see, and what you don't. Curated risk placement to best-fit markets, not pure comp rater. Universal submit (docs, forms, email, AMS, PAS), not isolated portals. Prefill and carrier-optimized AI underwriting and UX, not long form redundancies. Fully bindable quotes, and programmatic realtime bind -- not portal hopscotch. It's a digital business model shift. Our platform and network value is growing. Check it out and follow Bold Penguin for more. https://lnkd.in/evSrNBqb (credit Lakshan De Silva)

300+ runners. 8 Glacier mates. Perfect Philly weather. 🐧🏃 We were proud to sponsor the Bold Penguin–Spencer 5K Fun Run alongside the incredible team at the Spencer Educational Foundation during #RISKWORLD 2026 in Philadelphia. Spencer’s mission to support and educate the next generation of insurance professionals is one we care deeply about, and events like this are a reminder of how strong this industry can be when people show up for each other. 💪 Big thanks to Brianne K., Megan Miller, Daniel F. Perez, MBA, and everyone who helped make the morning what it was. And yes, the Rocky steps lived up to the hype!

https://lnkd.in/eiTZAyY AI, customer experience, claims innovation, and underwriting transformation are all colliding right now across the insurance industry, and these are the conversations insurance leaders need to be paying attention to in 2026. Join us live on Tuesday, May 19 for the 2026 InsurTech Summit presented by Carrier Management and hosted by Elizabeth Blosfield! Hear from insurance and insurtech leaders including: • Tracey Brown — Vertafore • Josh Levine — Cake & Arrow • Nicole Farley — Bold Penguin • Melissa H. — Allianz • James Thom — Vertafore • Sean G. Eldridge — Crosstie • Kevin Greene — Kin Insurance • Scott Seaman — Hinshaw & Culbertson LLP • Lauren Ribando-Peters, MBA — Zurich Insurance • Craig Weber — Cognizant • Neal Jones — Munich Re • Chetan Kandhari — Nationwide • Judson Dressler, PhD — Resilience • William Steenbergen — Federato Sessions will cover: • Why some insurance AI initiatives fail while others scale • Scaling customer experience across insurance operations • Claims transformation powered by AI • Risk decision-making in difficult environments Free to attend. Register here: https://lnkd.in/eiTZAyY

Last week, I shared a preview of Agent-to-Agent (A2A) capabilities. Today, I’m excited to expand on that. At Bold Penguin, we’re opening up our Agents, Tools, and MCP servers to help partners accelerate their journey into agentic workflows and unlock powerful new use cases. https://lnkd.in/eYFxdWik There’s a lot in there —and with our solutions already integrated into the Bold Penguin network of brokers and carriers, we’re taking a thoughtful, phased approach to rollout. We’re starting with a limited preview for our existing network for today. However If you’re not part of our network and interested in exploring what’s possible, feel free to DM me, and let's see what we can build together.

Thank you to Meg Green and Insurance Insider US for hosting our Roundtable at the New York Conference 2026. 🐧👏 What an epic discussion on scaling AI between brokers and carriers with Peter Settel, Lakshan De Silva, Mary Boyd, Adam Edelstein, Anita Kuchma, MBA, MS, ARe, Brandon Mezick, Nadine Moore, and Jay Rajendra. It was an exciting deep dive into: 1. Scaling AI across the broker-carrier ecosystem 2. Moving beyond isolated pilots and use cases 3. Building the organizational culture needed to successfully integrate and embed AI into our organizations Big thanks to everyone who joined and shared such valuable insights! #insidernyc #ai #agenticai #bindislife #bebold

Right now, insurance regulators in 12 states are actively collecting information from carriers about every AI system they use. The regulators are not proposing. They are not commenting. They are actively collecting. The NAIC's AI Systems Evaluation Tool pilot launched in March in six states. The list reads like a roll call of major insurance markets: California, Colorado, Connecticut, Florida, Pennsylvania, Virginia. Regulators are using it in market conduct and financial exams to supplement existing examination procedures. The tool is expected to be presented for formal adoption at the Fall National Meeting in November. The AI Systems Evaluation Tool asks carriers to quantify their AI usage, document their governance frameworks, detail their high-risk systems, and account for their data sources — including third-party vendors. If you're a carrier or an insurtech and you haven't looked at NAIC's AI Systems Evaluation Tool yet, now is the time. #Insurtech #AIGovernance #NAIC #RegulatoryCompliance