Aligned Automation

When customer signals are fragmented, leadership decisions often rely on partial visibility. A global technology provider addressed this by unifying feedback across surveys, service interactions, and external channels. That expanded signal coverage significantly and helped teams respond earlier to emerging issues. The measurable outcome was a 4% reduction in churn among high-value accounts. For leaders responsible for customer experience and retention, this is a practical example of what unified intelligence looks like in operation. Read the full case study here: https://buff.ly/8JngS0S #ExecutiveLeadership #CustomerStrategy #AI

A milestone win for Cole Sherwood. Aligned Automation sponsored athlete Cole Sherwood captured his first Korn Ferry Tour victory at the Colonial Life Charity Classic, marking a major step forward on his road to the PGA TOUR. We’re proud to support top-performing athletes who lead with focus, discipline, and consistency. Congratulations, Cole. Read the full story: https://buff.ly/JD3Kyoc #AlignedAutomation #ColeSherwood #KornFerryTour #RoadToPGATour #ProfessionalGolf #BarrierBreakers

Day 1 at #DellTechWorld delivered exactly what events like this are meant for: meaningful conversations, new perspectives, and honest discussions around where AI and enterprise technology are heading next. From infrastructure innovation and token efficiency to power consumption, cooling, and scaling AI responsibly, one thing is clear: the industry is actively working through the realities of operationalizing AI at scale. Great conversations throughout the day with partners, leaders, and teams across the ecosystem. Looking forward to Day 2 and continuing the discussions around what comes next. Steve Simpson Karthik Ranganathan #DellTechnologies #AlignedAutomation #AI #AgenticAI #DigitalTransformation

Your AI is working. The question is whether it is working at the right cost. An enterprise AI operation at $2M in annual token spend can often be optimized to $1.5M or below, without cutting a single workflow. The gap does not come from using too much AI. It comes from frontier models carrying tasks that do not require frontier reasoning. Document routing. Data extraction. Compliance checks. All running at 10x the token cost of a purpose-built alternative. We break down the six architecture levers that close this gap in our latest blog. Read it here: https://buff.ly/fOc7EY1 #EnterpriseAI #AIStrategy #TokenCosts #AIOptimization #AlignedAutomation

Day one at #DellTechWorld has already brought forward some important conversations. A key takeaway from Michael Dell’s keynote this morning: the industry is moving quickly to address some of AI’s biggest operational realities, from power consumption and cooling to token efficiency and cost anxiety. As demand grows for more responsible infrastructure, more efficient compute, and smarter use of tokens, Dell Technologies and its ecosystem are collaborating to solve for what comes next. The path will not be perfectly linear, and the solutions may not arrive as quickly as the market wants them to. But the direction is clear: AI at scale will require innovation across infrastructure, services, energy efficiency, and enterprise execution. That is where the real work begins. #DellTechWorld #DellTechnologies #AlignedAutomation #AI #AgenticAI #DigitalTransformation

The main stage is set and ready for Michael Dell’s keynote at #DellTechWorld. Looking forward to hearing what’s next for AI, infrastructure, services, and the partner ecosystem as organizations continue to build for speed, resilience, and scale. Steve Simpson #DellTechnologies #AlignedAutomation #AI #DigitalTransformation

I'm looking forward to Dell Technologies World 2026! What a great opportunity to hear from Dell leadership and connect with colleagues.

What does a single workflow execution actually cost you in tokens? Not the monthly invoice. The per-execution cost of a specific process, a specific agent loop, a specific document being classified and routed. Most teams cannot answer that. And that is exactly where optimization breaks down. We cover workflow-level cost visibility and five other levers for reducing enterprise AI token spend in our latest blog. Worth the read if you are building or scaling AI right now: https://buff.ly/fOc7EY1 #AIEngineering #EnterpriseAI #TokenOptimization #CTO #AlignedAutomation

AI is reducing labor costs. But what happens when token costs become the new operational burden? In our latest edition of AAutomation Nation, we explore why enterprise AI spending is scaling faster than most organizations expected and why token economics may become one of the next major business risks. Read the full newsletter and see what enterprise leaders should be paying attention to. #EnterpriseAI #GenAI #ArtificialIntelligence #DigitalTransformation

On Mother's Day, we’re reminded that leadership doesn’t always look like a title. It looks like patience. It looks like resilience. It looks like showing up every day, even when no one is watching. To all the mothers across our team, our network, and our communities, thank you for the strength and perspective you bring into every space you’re part of. Happy Mother’s Day. #MothersDay #Leadership #Gratitude #WorkplaceCulture