Congratulations on five years at Afresh, Madison Klinghoffer! 🎉 When Madison first joined, we were a small team with a big belief: that AI could help eliminate food waste and make fresh food accessible to all. She's grown alongside that mission every step of the way. Today she's one of the most trusted voices in our organization and a strategic partner to grocery executives tackling some of the hardest challenges in retail (shrink, perishability, and labor efficiency). Madison brings something rare to her role: deep operational empathy, a genuine curiosity about her customers' goals, and the kind of follow-through that builds relationships for the long haul. She shows up for her customers and for her teammates, every time. We're proud to have her on this team, and grateful for everything she's brought to our customers and to Afresh over the last five years.
Wild to say I've been at Afresh for five years. When I first joined, we were a team of 35, with one product, in one department, three customers, and a big bet: that AI could actually make a meaningful difference in the most complex, perishable, unforgiving part of the grocery store. Fast forward, we're now live in over 12,500+ store departments with a platform of products that support the grocery store wall-to-wall and supply chain end-to-end. And that bet has turned into real business outcomes: including 25% shrink reduction across our customers, translating to over 200M pounds of food waste prevented and hundreds of millions of dollars saved to date. There are a lot of software companies out there that make big claims, but never deliver. I can't describe how fun it is to get to sell a product that actually delivers real, tangible business value, and is good for the planet too.