Acuity Scheduling’s cover photo
Acuity Scheduling

Acuity Scheduling

Software Development

New York, NY 2,216 followers

Automate your client bookings, cancellations, reminders & payments with Acuity's flexible scheduling software.

About us

Flexible scheduling software designed to help you grow — because booking time should never get in the way of success. Sign up for a free trial today. Acuity Scheduling is a Squarespace company. For information about how to apply for our open roles, visit our Careers page at https://www.squarespace.com/about/careers.

Website
http://AcuityScheduling.com
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
New York, NY
Type
Public Company
Founded
2006

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Updates

  • The goal with deposits and card-on-file isn’t convincing people, it’s making sure no one feels blindsided. Friction happens when clients only notice your policy after they’ve already booked. Fix it by stating it clearly in two places: on the booking page before they confirm, and in the confirmation message so it’s documented. Link in comments to see how to have fewer awkward DMs about payment policies!

  • Most service businesses lose clients not because of their work, but because of what happens before the first appointment. A slow reply, a back-and-forth email chain, no way to book online at 10pm. That friction adds up. Clients move on quietly and you never know why. Your booking experience is part of your product. Swipe to see what a good one looks like.

  • Happy National Self-Employed Day to everyone building their own thing: solopreneurs, small teams, and growing operations alike. 👏 Being self-employed means you’re doing the work and running the business behind it. The goal isn’t to carry everything in your head, it’s to build routines and systems that protect your time, support online scheduling, and keep you consistent.

    • The image is an advertisement for Acuity Scheduling. It features a testimonial that reads, "I am a one-person operation and with Acuity I barely have to think about scheduling, billing, and payments. It all takes care of itself." At the bottom, it attributes the quote to a wellness professional who uses Acuity Scheduling. The background has a gradient of purple hues.
  • It’s Wednesday at 3:00 PM and the schedule is falling apart: a missed reminder, an unconfirmed appointment, and suddenly two people expect the same time slot. These moments happen because service businesses are busy doing the work, not babysitting the calendar. With Acuity Scheduling, you can set up a scheduling system that handles the details: clients book their own appointments, automated reminders go out, and payments can be collected upfront. Instead of living in your inbox, your schedule stays secure and you get time back to focus on the work in front of you. Leave the manual booking process behind. Start your free trial of Acuity Scheduling today: https://bit.ly/420UW40

  • The Sunday night calendar check is its own kind of dread. You already know what you are going to find: A gap where a no-show should have been a confirmed booking, a rescheduling request you have to untangle manually, or a week that got away from you before it even started. It does not have to work this way. When the back end of your business runs on memory and good intentions, something always slips. Whether it is reminders do not go out or no-show policies do not get enforced. The businesses that finish a clean week or the ones where Friday feels like Friday, have usually made one decision differently, they stopped managing their calendar and started automating it. Protecting your time is not a luxury. It is how you stay in business without burning out of it. Ready to stop managing your calendar manually? Try Acuity Scheduling free: https://bit.ly/4sNns3N

  • Emma Rubinson designs rave couture in a NYC studio with ambient lighting, music, and walls covered in inspiration. She also reviews her calendar every Sunday and plans her entire week around it. Creative people running creative businesses still need a system. Emma teaches aspiring fashion designers through portfolio workshops, one-on-ones, and weekly subscriptions, and Acuity keeps the logistics from eating into the part she actually loves. "Give yourself more time. Take your time back." We wrote about how she does it.: https://bit.ly/4sLvHxq

    • A soft beige fabric with visible stitching, featuring the text "acuity: scheduling x emma rubinson" alongside a minimalist logo.
  • How do you get clients to respect your deposit policy without the awkward conversation? You put the terms where they land before any money changes hands: on your booking page, in your appointment description, and in the confirmation email. When clients see the policy at every step, it stops feeling like a surprise and starts feeling like a standard. Acuity Scheduling collects deposits automatically at booking, so you never have to chase payments or explain your policy after the fact. Swipe to see the three places your deposit policy needs to live, and how to set it up without following up manually. Full guide here: https://bit.ly/483iY1z

  • Most missed appointments come down to one thing: the right message didn’t reach the client at the right time. A client books with every intention of showing up. Then life gets busy, the appointment slips their mind, and suddenly you're sitting there at 2:00 PM on a Tuesday with an empty slot you were counting on. A reminder system takes that follow-up off your plate and handles it automatically, before it becomes a problem. We put together a guide to help you get it right. It covers: when to send reminders, what to say, which channel works best, and templates you can start using right away. If no-shows feel like part of your job, they don't have to be.: https://bit.ly/4dzPZpJ

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