Solution Center for Access Denied Error Messages

Overview

This solution center provides links to information which will help you troubleshoot scenarios in which you receive an "access denied" error message.

+ On your computer

How to troubleshoot scenarios when you are unable to open a file or folder or when a service on your computer fails to start on your computer.

File System "Access Denied"

How to troubleshoot scenarios when you are unable to open a file or folder on a local drive on your computer. This can occur if you don’t have permissions on the file or folder, or if the file has been encrypted

Troubleshoot "access denied" when opening files or folders
This article desribes how to resolve common problems with accessing files or folders.

Certain folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint
This article includes information about folders that may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint to avoid receiving "access denied" error messages when files are uploaded.

You cannot delete a file or a folder on an NTFS file system volume
This article describes why you may not be able to delete a file or a folder on an NTFS file system volume and how to address the different causes to resolve this issue.

"Access Is Denied" Error Message Appears When Permissions Are Correct
How to troubleshoot an issue when you receive an "access is denied" error message while trying to access a file on an NTFS file system volume.

Services "Access Denied"

How to troubleshoot an Error 5 or "Access Denied" when a service on your computer fails to start. This can occur if the permissions on the service account that is used to start the service have been changed or does not have permissions to the Windows registry keys used by the service.

Error message when attempting to start the Windows Event Log Service: "Access denied"
How to troubleshoot an "Error 5: Access Denied" error message when you try to start the Windows Event Log service from the Services console on Windows Server 2008 and the Windows Event Log service fails.

Some services do not start in Windows Vista
How to troubleshoot an "access denied" error message when you try to manually start the Windows Firewall service on Windows Vista computers or the DHCP Client or “Diagnostic Policy Service” services.

+ On a shared network

How to troubleshoot when you are unable to open a file or folder on another computer on a network.

+ On the Internet

How to troubleshoot when you are unable to access secure web sites (Secure Web sites are generally accessed by using a URL that includes the https:// protocol) or a web site that is not a trusted site.

AccessChk

AccessChk Overview and Download
This article provides an overview of the AccessChk tool as well as a link to download it.

AccessEnum

AccessEnum Overview and Download
This article provides an overview of the AccessEnum tool as well as a link to download it.

ShareEnum

ShareEnum Overview and Download
This article provides an overview of the ShareEnum tool as well as a link to download it.

Icacls.exe

The Icacls.exe utility is available for Windows Server 2003 with Service Pack 2
This article describes the Icacls.exe command-line utility. You can use this utility to modify NTFS file system permissions on a computer that is running Microsoft Windows Server 2003 with Service Pack 2 (SP2) and higher.

Icacls Article on TechNet Library
This article provides an in-depth overview of the Icacls.exe command-line utility.