.png)
Support Overview Microsoft Support is aimed at helping you find an answer to your question or problem. The support is created by Microsoft, and comes from the community. Many issues are available or can be answered over time, or you can opt to get more directed assistance for a fee.
There are many different types of existing help, including documentation, Microsoft Knowledge Base (KB) articles, and forums: all are provided at no cost. View developer documentation Search the Knowledge Base Search the forums
Use the forums to get help from the community at no cost. Because the forums are monitored and maintained by the general community, the time it takes to get a response to your question is unknown. If timeliness of response to your questions isn't critical, posting to a forum is a good approach.
With this option, you can talk directly to a support engineer. This option is good if you or your company needs a fast response, or if you are blocked from making progress. There is a cost associated with this option, but you get to see the costs and the time-to-respond before placing the request. MSDN Subscribers may be eligible to up to four free support engineer calls each year, based on the level of your subscription.
Support isn't all one way: we need your support too! If you have feedback about a product and want to log a bug or a suggestion, or if you have feedback about MSDN, we'd love to hear from you. | Additional Support Options MSDN Subscriber Support Premier Support Hotfixes Virus and Security-Related Support International Support Support Lifecycle |
