Support for Forefront Endpoint Security technical problems

This support center is applicable to the following versions:
Forefront Client Security (FCS), Forefront Endpoint Protection 2010 (FEP 2010)

Key Resources

Update Center for Microsoft Forefront
Find and manage updates in one place for the Microsoft Forefront family of products and related technologies.

Product Home Pages

Visit the product home pages for product information, trial software, purchasing options, technical resources, and more.

Forefront Endpoint Protection Product Home Page
Forefront Client Security Product Home Page

TechCenters on TechNet

The TechCenters are the primary resource for IT Professionals. They provide links to technical resources including trial software, community forums, downloads, and more.

Forefront Endpoint Protection Tech Center on Technet
Forefront Client Security TechCenter on Technet

Downloads

Downloads

Forefront Endpoint Protection 2010 Security Management Pack
This management pack provides real time monitoring capabilities of security incidents detected by Forefront Endpoint Protection clients.

Microsoft Assessment and Planning (MAP) Toolkit for Forefront Client Security
Start securing your desktop infrastructure by utilizing the Microsoft Assessment and Planning (MAP) Toolkit and accelerate your migration to PC security solutions such as Forefront Client Security and Network Access Protection (NAP).

Forefront Client Security Service Pack 1 (SP1)

Update Center for Microsoft Forefront
Find and manage updates in one place for the Microsoft Forefront family of products and related technologies.

Forefront Endpoint Protection 2010 Tools
These free downloads make it easier for Forefront Endpoint Protection 2010 customers to use Group Policy for centralized management, provide optimized settings for various server roles, and diagnose and troubleshoot support issues.

Community

Forums

Forefront Endpoint Protection Forum
Discussions and questions on Forefront Endpoint Protection.

Forefront Client Security Forum
Working with FCS? Start here for product discussions and Q&A.;

Blogs

Forefront Endpoint Security Blog
The official blog of the Forefront Endpoint Protection product team.

Forefront Team Blog
Browse the Forefront Team Blog for the latest announcements about Forefront products.

Self-Support Options

TechNet Search

Search TechNet Support
Find answers to a technical issue, look up a KB article, or search by error code.

TechNet Library

Forefront Endpoint Protection 2010 Library on Technet
Forefront Client Security Library on Technet

Assisted Support Options

Contact a Microsoft Support Professional

To contact a Microsoft Support Professional by e-mail, on-line or phone click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

Forefront Client Security
Forefront Endpoint Protection 2010

Additional Support Options

Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services.

Lifecycle

Microsoft Support Lifecycle Policy

Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Forefront Lifecycle Policies

To view Support Lifecycle information for a specific Forefront product or technology, select the appropriate link below.

Forefront Client Security
Forefront Endpoint Protection 2010

Last Review : November 15, 2011