System Center Operations Manager Solution Center

This solution center is applicable to the following versions of System Center Operations Manager:
2007 R2, 2007, 2005, 2000

Key Resources

System Center Operations Manager Home Page
Visit the System Center Operations Manager Home Page for product details, downloads, news, management packs, and more.

Try it Now: System Center Operations Manager 2007 R2
System Center Operations Manager 2007 R2 is here – a trial version is available.

System Center Operations Manager TechCenter on TechNet
The System Center Operations Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center Operations Manager 2007 at the TechNet Library
An overview of System Center Operations Manager 2007 including post-setup configuration tasks and common Configuration Manager tasks.

Got a question? Post a question in the System Center Operations Manager Forums
Ask a question in the System Center Operations Manager forums. Most questions answered in 24 hours or less.

Community

Ask the Community

Got a question? Post a question in the System Center Operations Manager Forums
Ask a question in the System Center Operations Manager forums. Most questions answered in 24 hours or less.

Blogs

System Center Operations Manager Support Team Blog
Stay up-to-date on the latest Support news from the System Center Operations Manager Support Team.

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with System Center Operations Manager.

Post a question or search for answers in the TechNet forums
Ask a question or search for answers in the System Center Operations Manager forums. Experts are on hand to help. Most questions answers in 24 hours or less.

Microsoft Premier Customers
Enterprise customers with a Premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can select available support options on the Microsoft Partner Portal.

Assisted Support Options

Contact a Microsoft Support Professional via e-mail, online submission or phone.

Paid Incident Support
To contact a Microsoft Support Professional click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

System Center Operations Manager 2007 R2
System Center Operations Manager 2007 R2

System Center Operations Manager 2007
System Center Operations Manager 2007

Operations Manager (MOM) 2005
Operations Manager (MOM) 2005

Contract Incident Support

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Support Lifecycle

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.