Serco

Did you know… Serco operates two Democratic Therapeutic Communities (DTCs) within UK prisons — at HMP Dovegate and HMP Ashfield? These specialist communities use a unique therapeutic approach where residents and staff work together to challenge behaviours, build accountability and support lasting rehabilitation. Through therapy groups, peer support and shared responsibility, DTCs help individuals develop the skills needed to create safer, more positive futures. Watch the video to learn more from HMP Dovegate's Head of Psychological Services, Shannon Batt, about how Democratic Therapeutic Communities are transforming rehabilitation in custody. Explore careers in Serco Psychological Services 🔗 https://ow.ly/KWqq50Z05Ca #SercoPsychologicalServices #ThinkingDifferentlyAboutRehabilitation #TherapeuticCommunities #ImpactABetterFuture

Collaboration thrives when we look beyond borders. 🌎 This week, the EmployNext team hosted Andy Bowie FIEP , Director of Employment, Skills & Training for Serco UK&E for a multi-day exchange across our employment services system, including time with frontline teams at KEYS Employment & Newcomer Services in Kingston. We had an energizing exchange of ideas and experience on what it takes to deliver high‑impact employment services. From performance and innovation to training models and system design, the conversations challenged our thinking and sparked new possibilities. As Jodi O'Gorman FIEP (She/ Her), Director of Employment Services in Canada noted, “Our collaboration strengthens our business by drawing on the collective expertise of our Serco Restart and EmployNext teams. When we bring together diverse perspectives and experiences, we are better equipped to deliver meaningful outcomes for the people and communities we serve.” This type of exchange helps strengthen local delivery by connecting it to broader global experience. By leaning into shared learning, celebrating what’s working, and confronting barriers head‑on, we are exploring how employment services can evolve. The result is stronger, more adaptive systems that better support jobseekers, employers, and communities in Canada and internationally.

🎬 Part one of our new Functional Assessor miniseries! Ever considered using your experience as a Nurse, Paramedic, Pharmacist, Physiotherapist or Occupational Therapist to become a Functional Assessor? Hear from Katrina about what the role involves 🎥 Make a difference. Maintain your clinical skills. Find your balance. 🔗 Visit our careers site to learn more: https://ow.ly/TMXo50YT8SP Make a difference. Maintain your clinical skills. Find your balance. #HAAS #FunctionalAssessor #ImpactABetterFuture

Our latest monthly round-up is now out 📢 March was a key month for us with the publication of our full year results and our new CEO in the UK & Europe, Fiona Walters, joining us. Read our latest edition to find out more about this, the launch of our new UK social mobility campaign - Believe in people - and how we celebrated International Women's Day and Women's History Month. 👇

Last night, our Group Chief Executive Anthony Kirby hosted an event on maritime autonomy, an area of increasing strategic importance where Serco is building real and differentiating capability. Alongside leading defence and maritime experts, politicians and defence officials, we discussed how we can better harness and rapidly implement autonomous systems and technology. Key takeaways: ➡️ Maritime autonomy is not coming, it’s already here, and transforming the way war is waged. The advantage will sit with those who can bring autonomy into service quickly, safely, and credibly. ➡️ We have the technology – we now must focus on moving from invention to adoption, at scale and at pace. ➡️ Implementing autonomy will require integrating autonomous systems and technology into existing fleets, training our operators to use them, and defining how we sustain and maintain those platforms. Serco offers experience and capability to deal with these challenges. We can help navies produce, integrate and sustain autonomous systems, and train crews in their use. Last night’s discussion showed how critical maritime autonomous vessels will be in protecting nations. We look forward to working with our government and military customers, helping develop cutting-edge, mission-ready solutions to equip navies with the skills and capabilities they need for modern maritime warfare. Thank you to The Rt Hon James Heappey for chairing our discussion and to Public First for partnering with us on this important matter.

Thank you for helping us to reach 500,000 followers! We're proud to have achieved this milestone. Thank you to everyone who follows us, tags us in their posts and engages with our content. We use our presence on social media to demonstrate the impact of the vital services we provide and how they contribute to a safer, more secure society for all. Your continued support helps us do that. Please keep tagging us in your posts and help us showcase the work happening in communities across the world. #ImpactABetterFuture

✈️ Thinking about your next step after service? In two weeks, the Serco recruitment team will be back in Manchester for Forces Transition Group Ltd Live Transition Day, hosted beneath the wings of Concorde at the Concorde Conference Centre. 📅 Tuesday 14 April 2026 This event brings together employers, training providers and support organisations for anyone transitioning from military or blue‑light service. We'll be there to discuss our roles, opportunities and career pathways — and we'll have veterans with us who have transitioned into the Serco workforce to answer any questions you might have about moving into civilian work. It’s a relaxed, supportive space to gather information and speak with people who understand what transition can feel like. We look forward to connecting with you, sign up link in the comments! #ForcesTransition #ServiceLeavers #VeteransUK #LifeAfterService

📣 Hiring Event – Prison Officers | HMP Fosse Way, Leicester | Thursday 26th March 📣 Looking for a career where your work truly matters? Join us on Thursday 26th March at HMP Fosse Way to learn what it’s really like to work as a Prison Custody Officer (PCO) at Serco. At the event you can: ✔ Meet the team ✔ Tour the prison ✔ Learn about the role ✔ Complete assessments on the day if you’d like to apply 📍 HMP Fosse Way, Leicester (LE18 4WS) 🕙 Arrive between 10:00–10:50am 👔 Smart casual Prison officers come from all kinds of backgrounds – retail, hospitality, logistics, care, customer service and more. If you’re resilient, people-focused and want to make a positive impact, we’d love to meet you. 👉 Bring a friend along too – we can register them on arrival. 🔗 https://ow.ly/TThr50YtzRw Join our team and help #ImpactABetterFuture. #PrisonOfficerCareers #ThinkDifferentlyAboutACareerInThePrisonService #SercoCareers #PrisonJobs

At Serco, we believe the best solutions come from the collective brilliance of our people. Today, Serco and Microsoft teamed together to host a Copilot Hackathon at our Herndon, VA headquarters! This wasn't just about Copilot; it was about collaboration. By bringing together diverse perspectives across the business we: -Solved real-world problems using Microsoft Copilot agents. -Broke down silos through cross-functional "Squads." -Continued to invest in our employees by empowering them with the tools to shape the future of work. A huge thank you to Microsoft for helping us foster a culture of continuous learning and innovation! #Serco #Innovation #MicrosoftCopilot #Hackathon #SkillBuilding #STEM #Discover #Innovate #Thrive