G2 Research

How to Choose the Best Supply Chain Software for Your Business

ggheorghiu@g2.com (Gabriel Gheorghiu) — Wed, 23 Apr 2025 06:28:11 GMT

Supply chain technology is like a puzzle—most of the time, companies must combine multiple pieces to cover their needs. Only a few vendors can provide all or most pieces of the puzzle, and the cost of buying and implementing everything is prohibitive to most companies.

New Year New eLearning: A Comprehensive Overview of Corporate LMS in 2025

gsavides@g2.com (Grace Savides) — Thu, 27 Mar 2025 07:12:26 GMT

Upskilling and reskilling your workforce has never been more important. Companies that invest in continuous learning are seeing a direct impact on their bottom line. Perhaps that’s why there is a growing emphasis on corporate learning management systems.

Exploring G2’s New Contractor Risk Management Category

drivera@g2.com (Daniel Rivera) — Mon, 24 Feb 2025 07:43:04 GMT

Enterprise resource planning (ERP) software streamlines the various business processes associated with an organization's efforts in the accounting, supply chain, manufacturing, and human resources departments.

Insights from G2’s Winter 2025 Grid® Report for Supply Chain Visibility

drivera@g2.com (Daniel Rivera) — Fri, 31 Jan 2025 05:36:35 GMT

This season, the solutions that have established themselves as household names are not the only products winning over reviewers and buyers alike.

Today's software buyer is actively seeking the right supply chain visibility software to automate workflows, enhance the transparency of their network, and meet their ever-growing needs. As vendors seek to convince buyers to consider their solutions, it is vital to understand what draws in and motivates certain professionals to use the products they choose.

Best Incident Management Software Ranked Based on G2 Reviews

tlin@g2.com (Tian Lin) — Wed, 29 Jan 2025 12:02:57 GMT

Has your organization been disrupted by IT incidents in the past year?

In today’s fast-changing IT environment, even a minor incident can cause major infrastructure disruption and revenue loss. By buying the best-valued IT incident management software, companies can reduce their infrastructure downtime without breaking the bank.

Introducing G2’s New Secure Enterprise Browser Category

lworth@g2.com (Lauren Worth) — Fri, 24 Jan 2025 08:53:38 GMT

Imagine this: You are a remote-first company with employees scattered not just across your country but across the world. Your global workforce needs access to company data and resources, but you also need to ensure users' safety.

This is not an uncommon situation.

While many different solutions enforce data governance rules and manage how authenticated users can access your organization’s assets, there’s friction with adding another tool to your average employee’s tech stack. If this scenario sounds familiar, a secure enterprise browser may be part of the answer.

Generative AI and Mobile Shopping Spark Record-Breaking US Holiday Sales

ssahu@g2.com (Subhransu Sahu) — Thu, 23 Jan 2025 13:30:47 GMT

The rush of holiday shopping—there's nothing quite like it, right?

Introducing G2’s New Text Expanders Category

jlin@g2.com (Jeffrey Lin) — Mon, 13 Jan 2025 13:47:52 GMT

The modern digital work environment is a space for rapidly adopting productivity-improving tools to help professionals maximize efficiency.

Everything You Need to Know About G2’s Salary Benchmarking Category

gsavides@g2.com (Grace Savides) — Tue, 24 Dec 2024 09:38:33 GMT

How much should I pay my employees? This is a question that companies pour hours and countless resources into answering.

Unpacking G2’s Newest Category: Usage-Based Billing

ssahu@g2.com (Subhransu Sahu) — Mon, 16 Dec 2024 12:30:38 GMT

As a business, have you ever felt that the monthly, quarterly, or annual fees you're paying for your software subscriptions are too high relative to your actual usage? If so, you may have already overpaid—and until now, there’s been no efficient way to track and bill based on actual usage.

SaaS businesses are increasingly realizing the gap between what they pay for subscriptions and how much they actually use. As a result, many businesses are shifting toward more dynamic and scalable pricing models.

One such model gaining traction is usage-based pricing, or pay-as-you-go pricing, which charges customers based on their actual usage of a product or service rather than a fixed subscription or license fee. G2 is pleased to announce a new category to serve this growing market: Usage-Based Billing Software.

Introducing G2’s New Procurement Orchestration Category

ncalabrese@g2.com (Nathan Calabrese) — Mon, 16 Dec 2024 12:27:04 GMT

Procure to pay software manages all procurement activities, from purchasing to vendor payments. Its complexity comes from its reliance on and integration with the entire procurement process.

Introducing G2’s New Wastewater Pipeline Inspection Category

nkumaresan@g2.com (Neya Kumaresan) — Mon, 09 Dec 2024 11:35:48 GMT

Do you ever wonder what happens to the water that flows down the drain? Or what happens to all that rainwater after a storm?

TreviPay Crossroads: How B2B Payments Are Transforming Through Digital Innovation

ncalabrese@g2.com (Nathan Calabrese) — Wed, 04 Dec 2024 12:40:50 GMT

From October 2-4, 2024, I attended a conference sponsored by TreviPay, a global financial technology company specializing in the complete digitization of B2B payments.

Announcing the New AI Governance Tools Category

sjoshi2@g2.com (Shalaka Joshi) — Thu, 28 Nov 2024 07:12:30 GMT

Companies that even hint at leveraging AI are seen as high-potential players in today’s tech-driven scenario.

Striking a Balance Between Fintech Innovation and EU Consumer Protection in the AI Era

Dr. Maria Moloney — Thu, 14 Nov 2024 17:59:51 GMT

Fintech is becoming increasingly integrated into consumers’ daily lives.

Introducing G2's New WhatsApp Marketing Category

aiwuh@g2.com (Alanna Iwuh) — Tue, 29 Oct 2024 13:51:29 GMT

Businesses are constantly seeking innovative ways to engage with their customers effectively.

Introducing G2’s New Zero Trust Platforms Category

pfurtado@g2.com (Preethica Furtado) — Thu, 24 Oct 2024 12:33:45 GMT

Meet Mira.

Generative AI Trends 2025: It’s Time to Start Seeing Utilization and Results

mmiller@g2.com (Matthew Miller) — Tue, 22 Oct 2024 13:48:47 GMT

This post is part of G2's 2025 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tim Sanders, VP, research insights, and additional coverage on trends identified by G2’s analysts.

Cloud Trends 2025: AI - The Catalyst for Cloud Computing Evolution

rhasyagar@g2.com (Rachana Hasyagar) — Tue, 22 Oct 2024 13:48:45 GMT

Development Trends 2025: AI Code Generation Will Be the Most Productive AI Use Case

acrivello@g2.com (Adam Crivello) — Tue, 22 Oct 2024 13:48:44 GMT

Accounting Trends 2025: AI Chatbots Are Improving User Experiences

ncalabrese@g2.com (Nathan Calabrese) — Tue, 22 Oct 2024 13:48:43 GMT

Security Trends 2025: What’s Old Is New Again, Sadly

ccunningham@g2.com (Dr. Chase Cunningham) — Tue, 22 Oct 2024 13:48:42 GMT

Digital Trends 2025: AI Influences Everything

tsanders@g2.com (Tim Sanders) — Tue, 22 Oct 2024 13:48:41 GMT

Legendary television producer Dick Clark once said: “I don’t set trends. I just find out what they are and exploit them.” His genius was to tune into the signals of change and connect with them to create value. Regardless of where you are in the business landscape, trends can give your strategy leverage.

Recruiting Automation Trends 2025: Rise of AI Bias Audits

gsavides@g2.com (Grace Savides) — Tue, 22 Oct 2024 13:48:40 GMT

Security Compliance Trends 2025: AI Will Fuel Security Compliance Tool Adoption

bsummers-miller@g2.com (Brandon Summers-Miller) — Tue, 22 Oct 2024 13:48:39 GMT

Digital Advertising Trends 2025: AI Ad Targeting - Where Privacy and Personalization Coexist

vblackwell@g2.com (Victoria Blackwell) — Tue, 22 Oct 2024 13:48:38 GMT

Office Tools Trends 2025: How AI is Making Emails Obsolete

mschlosser@g2.com (Marina Schlosser) — Tue, 22 Oct 2024 13:48:37 GMT

Retail Trends 2025: How Much of the AI Buzz Is Real?

ssahu@g2.com (Subhransu Sahu) — Tue, 22 Oct 2024 13:48:36 GMT

Sales Trends 2025: Could This Be the Year Sales Becomes Not a Numbers Game?

bbowen@g2.com (Blue Bowen) — Tue, 22 Oct 2024 13:48:35 GMT

BlackLine’s The Bottom Line Conference and Digital Transformation

ncalabrese@g2.com (Nathan Calabrese) — Mon, 21 Oct 2024 14:47:49 GMT

On September 11, 2024, I had the opportunity to attend a conference sponsored by BlackLine, a leader in G2's Financial Close, Accounting, and Financial Reconciliation categories. The conference was dubbed The Bottom Line, with its main emphasis on the importance of digital finance transformation.

AI Code Generation Drives Developer Interest in AI

mpigott@g2.com (Michael Pigott) — Mon, 14 Oct 2024 08:04:51 GMT

It’s no secret that AI remains at the top of buyers' minds in the B2B tech space. According to G2’s State of Software Report, AI-related categories saw the largest year-on-year (YoY) growth of all markets that G2 covers.

Introducing G2’s New AI Content Creation Platforms Category

acrivello@g2.com (Adam Crivello) — Thu, 03 Oct 2024 12:16:44 GMT

Generative AI solutions are popping up like wildfire to address all sorts of content needs, from AI writing assistants to AI image generators. Recently, a new AI category has emerged that serves as a holistic solution for enterprise content creation.

In response to this exciting development in the space, we’re happy to announce G2’s new AI Content Creation Platforms category.

Introducing G2's New Software Licensing Management Category

tlin@g2.com (Tian Lin) — Thu, 03 Oct 2024 09:27:01 GMT

Selling software is challenging, but managing the software licenses sold to your customers is even more difficult. Software vendors need to protect their intellectual property (IP) and ensure compliance.

G2 is excited to announce a category for Software Licensing Management Tools that can help vendors manage, distribute, and protect their licensed software. This will help reduce their revenue loss and ensure customer compliance.

Introducing G2's New Global Hiring Services Category

gsavides@g2.com (Grace Savides) — Sat, 21 Sep 2024 12:34:31 GMT

One of the biggest headaches in business is finding the right people.

Key Insights from G2's Summer 2024 Report for Market Intelligence Software

yrustagi@g2.com (Yukta Rustagi) — Fri, 20 Sep 2024 09:21:38 GMT

Now that summer is coming to an end, we’re excited to share some key findings from our much-anticipated G2 Summer 2024 Reports.

Introducing G2’s New Auto Shop Management Category

nkumaresan@g2.com (Neya Kumaresan) — Wed, 18 Sep 2024 04:39:32 GMT

Running an auto repair shop involves more than just fixing cars.

Navigating the Landscape of Regulations with Regulatory Change Management Software

lworth@g2.com (Lauren Worth) — Tue, 17 Sep 2024 09:14:09 GMT

New technological developments and their associated threats are growing at a rate never seen before.

Key Insights from G2’s 2024 Healthcare ROI Survey

dduda@g2.com (Dominick Duda) — Mon, 16 Sep 2024 05:47:19 GMT

Every year, G2 publishes its Buyer Behavior Report, based on an annual survey of more than 1,900 B2B software buyers, to understand their plans, behaviors, and attitudes. Although a respondent’s industry is collected, the questions themselves do not delve into the specific nuances of different industries.

The 2023 Buyer Behavior Report found that healthcare respondents consider AI functionality and a one-year ROI timeline to be critical factors in their software buying process.

Based on those data points, G2 conducted a specialized survey to target healthcare technology buyers and understand how they are quantifying ROI, where they see AI having the most impact in the industry, and what current AI strategy they have in place.

Opinions differ on its true potential, but AI is here to stay. The healthcare sector has already seen incredible use cases of this technology, such as earlier disease detection, transforming patient engagement, and administrative automation.

Our survey data shows a strong acceptance of AI in general but different applications and guiding frameworks among healthcare organizations. Regardless of how they invest in technology, organizations overwhelmingly see the benefit of AI both for their individual needs and the healthcare sector at large.

Let’s dive into a few major takeaways from the G2 healthcare tech buyer survey results. Stay tuned for future installments that dig into other data points not covered in this article.

G2 surveyed 208 healthcare B2B software buyers to understand what considerations inform their buying process, how their organization measures ROI, and their biggest hopes and concerns regarding AI within healthcare. Of these respondents, 44% work for health systems, 38% work for hospitals, and 18% work for private practices.

The Importance of Ethics in Accounting

ncalabrese@g2.com (Nathan Calabrese) — Fri, 13 Sep 2024 09:29:19 GMT

Accurate and reliable financial reports are crucial for creating trust and confidence among stakeholders.

Analyzing G2's Summer 2024 Grid® Report for Nonprofit CRM Software

dduda@g2.com (Dominick Duda) — Thu, 05 Sep 2024 08:03:40 GMT

In today's dynamic nonprofit landscape, making strategic technology investments can significantly impact an organization's ability to thrive.

Introducing G2’s New Merchant of Record Software Category

ssahu@g2.com (Subhransu Sahu) — Mon, 02 Sep 2024 11:12:31 GMT

The need to manage transactions effectively and comply with a range of regulations is more pressing than ever for online businesses.

Choosing the Best APM Software: A Focus on ROI and User Adoption

tlin@g2.com (Tian Lin) — Fri, 30 Aug 2024 14:12:35 GMT

When the world runs on applications, a reliable tracking tool becomes essential.

G2 Survey: Use Case Synergies in Customer Success Software

jlin@g2.com (Jeffrey Lin) — Fri, 30 Aug 2024 13:53:31 GMT

In our previous article, we explored the evolving role of customer success in modern businesses.

In the meantime, the software platforms that support customer success managers (CSMs) in their roles have adapted to their new job demands. However, our survey findings show that adaptation to user needs has not been uniform.

Some businesses have purchased multiple customer success platforms to support the robust job responsibilities of CSMs. In some cases, they have two platforms that can perform the same function but prefer one platform over another to fit their use case.

As more companies realize the value of their customer success teams and their impact on revenue and retention, there will be greater investment into their capabilities.

How to Use Reviews for ERP Discovery

ggheorghiu@g2.com (Gabriel Gheorghiu) — Thu, 29 Aug 2024 08:46:42 GMT

In a previous article, I described the benefits and challenges of using reviews for software selection.

How Productivity Paranoia and Productivity Theater Poison the Workplace (And the Antidote)

gsavides@g2.com (Grace Savides) — Wed, 28 Aug 2024 22:19:24 GMT

It’s Monday morning. You’re at your desk, coffee in one hand, a massive water bottle near the other. As you glance at your to-do list, a name lights up on your messaging app. They’re online—your palms sweat. While there’s a lot on your plate, what really worries you is whether they know you’re here, hard at work.

Improving the Patient Experience with Healthcare Analytics Software

nkumaresan@g2.com (Neya Kumaresan) — Wed, 28 Aug 2024 09:12:38 GMT

Imagine a time when doctors and healthcare staff spent hours on paperwork. This was the reality of healthcare before the 2000s when administrative tasks overshadowed the patient experience.

Who’s Responsible for Ensuring Digital Accessibility?

ppatel@g2.com (Priya Patel) — Tue, 20 Aug 2024 21:53:36 GMT

Let’s face it—most companies have gone digital.

Telemedicine 101: History and Evolution

Jasmine Lee — Fri, 16 Aug 2024 17:40:57 GMT

The animated cartoon The Jetsons, set in a technologically advanced future, briefly showcases the youngest son Elroy video conferencing with his doctor.

Introducing G2's New Construction Scheduling Category

dduda@g2.com (Dominick Duda) — Fri, 09 Aug 2024 07:52:01 GMT

Time is money, which is why construction companies need specialized scheduling software to keep their projects running on time and within budget.

To better represent these scheduling point solutions, as well as end-to-end project management platforms, G2 is pleased to announce our new Construction Scheduling category.

The 2023 Global Construction Survey published by KPMG found that 37% of respondents reported missing budget and/or scheduling performance targets due to poor risk management. Among owners, only half reported that their projects were completed on time.

Introducing G2’s New Business Automation Platforms Category

rhasyagar@g2.com (Rachana Hasyagar) — Fri, 09 Aug 2024 07:20:16 GMT

In today’s fast-paced business environments, agility and efficiency are essential.