Mphasis

Mphasis ETL modernization streamlines data integration. This enables faster extraction, transformation and load processing across sources. It also helps in eliminating manual data entry, reducing the risk of errors and therefore leads to more accurate and reliable data. We enabled a top-tier US bank to lower the maintenance and management of data processing jobs across LOBs by implementing ETL modernization. Know more: https://mphs.co/wnbbl Rohit Jayachandran, Manish Panicker, Sajith Sadanandan #Modernization #Data #Banking #IntelligentEngineering #AIWithoutIntelligenceIsArtificial #StayAhead #EngineeringIsInOurDNA

Mphasis Business Process Services blend automation, analytics, and human expertise to deliver faster decisions, seamless experiences, and measurable impact. Discover how Mphasis NextOps is redefining operational excellence. Learn more: https://mphs.co/gcbsl Shweta Ramanujan, Rohit Jayachandran, Deepa Nagraj, Kishan Tiwari, Adith Radhakrishnan, Biju Mathews, Vinodh Arunachalam #NextOps #BusinessProcessServices #AI #Mphasis #CustomerExperience #ContactCenter #AIinCX #GenerativeAI #CXTransformation #StayAhead #EngineeringIsInOurDNA #AIWithoutIntelligenceIsArtificial #IntelligentEngineering

Large enterprises are not blank slates for AI transformation. They are complex ecosystems built over decades of operational, regulatory, and engineering realities. In this latest article, Nitin Rakesh, CEO & MD, Mphasis examines why enterprise AI success depends on far more than powerful models. True transformation requires explainability, governance, maintainability, and deep institutional understanding of how systems behave in production environments. That gap between AI capability and enterprise accountability is where the future of transformation will be defined. Read more: https://mphs.co/BPPA #AI #StayAhead #EngineeringIsInOurDNA #Mphasis #IntelligentEngineering

At Mphasis, empowering people to lead change starts with the conversations, decisions, and leadership that shape everyday work culture. This International HR Day, our HR leaders share their perspectives on building workplaces rooted in trust, continuous learning, inclusivity, ownership, and future-ready talent. Because meaningful transformation doesn’t happen through processes alone, it happens when people are enabled to grow, contribute, and lead with confidence. Here’s a look at the ideas and leadership philosophies driving people-led progress across Mphasis. #LifeAtMphasis #InternationalHRDay #PeopleLedChange

As AI adoption accelerates, the biggest risk may not be the technology. but how we trust it. Ramanathan Srikumar (Sri), Chief Solutions Officer, Mphasis, points to a critical challenge: automation bias. When AI outputs are presented with clarity and confidence, they are often accepted as truth, without verification. This over-trust can lead to flawed compliance assessments, incorrect policy interpretations, and ultimately, enterprise risk. His perspective is clear: organizations must build a culture of “active skepticism”, where every AI-generated output is treated as an unverified draft, requiring human accountability before it becomes actionable. Because in high-stakes environments like cybersecurity and compliance, trust cannot be automated, it must be earned and validated. Learn more: https://mphs.co/CSOM #AI #StayAhead #EngineeringIsInOurDNA #Mphasis #IntelligentEngineering

Mphasis NeoZeta™, natively powered by Google Gemini Enterprise, is a cutting‑edge, unique, ontology‑driven agentic modernization platform for Retail & CPG customers. It is designed to unlock enterprise knowledge hidden in code and other technical artifacts, accelerate modernization of mission‑critical systems, and enable cost savings of up to ~60%. Read the blog to learn how Mphasis accelerates legacy modernization with Gemini for top global enterprises: https://mphs.co/bfsrl Nandhakumar Purushothaman, Sriram Krishnan, Somil Kamdar, Farhat Habib, Siva S., Raghavendra Lingegowda, Sriram Krishnamachari, Todd Lenox, Bennett Sargunar, Anil Sanan, Vinay Tiwari, Ponvizhi Ramasamy, Sandeep Bhatia, Phani K Belede, Chirag Gandhi, Haleem Vaince, Anup Nair, Ramanathan Srikumar (Sri), Veda Iyer #Retail #CPG #AI #Modernization #AIWithoutIntelligenceIsArtifical #IntelligentEngineering #EngineeringIsInOurDNA #StayAhead

What do geopolitical conflicts, borrower sentiment, and labor market data have in common? They are all influencing today's mortgage ecosystem. In this insightful conversation, Kimberly Lanham, SVP Client and Industry Relations, Mphasis Digital Risk perspective shares on how uncertainty across global markets is affecting mortgage rates, servicing strategies, borrower assistance programs, and emerging fraud risks. Watch the podcast: https://mphs.co/klcc Chrisman Commentary #MphasisDigitalRisk #StayAhead #EngineeringIsInOurDNA #IntelligentEngineering #AIWithoutIntelligenceIsArtificial

Experience the future of contact center solutions with Mphasis Service Desk. Our solutions utilize transformative tools that bring the power of automation, generative AI, and conversational AI into modernized operations. To learn more about how our innovative approach can revolutionize your support system, click here: https://mphs.co/vvccl #NextGen #ServiceDesk #ContactCenterTransformation #StayAhead #EngineeringIsInOurDNA #IntelligentEngineering #AIWithoutIntelligenceIsArtificial

Discover how Mphasis helped enable a leading multinational insurance corporation with a customer-centric experience and optimized cost per participant. We helped decrease enrolment time, drive up the number of enrolments, and create a security profile to complete the process. Learn more: https://mphs.co/giial Sathish Sampath, Ravi Davuluri #Insurance #AIinInsurance #InsuranceIndustry #StayAhead #EngineeringIsInOurDNA #IntelligentEngineering #AIWithoutIntelligenceIsArtificial

The future of fraud operations lies in intelligence that understands context, acts with intent, and protects trust at scale. Mphasis NeoIP™ delivers global, context‑aware intelligence by combining knowledge graphs and dynamic AI agents to convert unwanted signals into actionable insight. For credit and debit card fraud, Mphasis NeoIP™ orchestrates end‑to‑end journeys - intake, customer service, investigation, approvals, and compliance - across legacy and modern systems. This improves response SLAs, investigation turnaround, handoffs, and case closure, while raising first‑contact resolution and customer experience without disrupting live operations. Learn More: https://mphs.co/wlgcl #AIWithoutIntelligenceIsArtifical #IntelligentEngineering #EngineeringIsInOurDNA #StayAhead #AI #AgenticAI #ContactCenter #FraudOperations #Collections #CustomerService