Fano (Fano Labs)

It's a wrap! We have successfully concluded Fano Connect+ BFSI Edition! We brought together 50＋ industry leaders, innovators, and practitioners from 30+ Banks, Insurance and FSIs industry with AI Compliance, IT, data governance and strategy, fraud operations, process Transformation roles, to explore how enterprises can move beyond AI experimentation into trusted, real-world deployment. The event featured insightful discussions on the future of Agentic AI in regulated industries — with a strong focus on governance, compliance, operational resilience, fraud prevention, and customer trust. We hope everyone enjoyed our sessions which covered: ✅ Building trusted Voice AI agents for regulated environments  ✅ Protecting customers in the age of voice frauds and deepfakes  ✅ Applying Agentic AI to compliance and risk monitoring  ✅ Customer sharing on AI governance framework by one of the largest insurance companies in the region A big thank you to all our speakers and guests who contributed to the meaningful discussion throughout the afternoon. We are also grateful to everyone who joined us for the networking sessions and exchanged ideas on the evolving AI landscape in BFSI — we look forward to continuing the conversation. See you again in July for another Fano Connect+ series! Stay tuned!  #Fano #FanoConnect #AgenticAI #ResponsibleAI #VoiceAI #AIGovernance #BFSI #DeepfakeDetection #FraudPrevention #OperationalResilience #HongKongTech 

Meet us at The Asian Banker Summit 2026 in Kuala Lumpur, Malaysia! 🇲🇾 If you want to explore : - Compliance and regulatory (RegTech) solutions  - Customer service automation (Voicebots/Chatbots)  - Interaction analytics for Customer Services and Sales team Come find the Fano team and discover how Voice AI can help banks improve customer experience, strengthen compliance, and reduce operational risk at Day 2 of The Asian Banker Summit! We’re looking forward to engaging with more industry leaders and practitioners today! The Asian Banker Summit 2026!   📍 Mandarin Oriental, Kuala Lumpur  🕘 Sessions begin at 9:00 AM #Fano #VoiceAI #ConversationalAI #BankingAI #SpeechRecognition #TheAsianBankerSummit #TABSummit2026 #DigitalBanking #AI #KualaLumpur #Malaysia Jay Chan The Asian Banker

Grateful to HKSTP - Hong Kong Science and Technology Parks Corporation and IMDA for the opportunity to represent Hong Kong innovation at Milipol TechX Summit 2026 in Singapore.   We were proud to be part of the HKSTP pavilion at this premier public safety and homeland security event, organised by HTX, and to be selected as one of six companies showcased at the IMDA GIA Global Gateway with a 3-month presence at IMDA PIXEL.   It was a valuable platform to share how Fano’s Voice AI supports trusted, real-time decision-making across compliance, risk management, fraud prevention, and operational intelligence.   Appreciate the continued support from HKSTP and IMDA in helping startups expand regionally and engage with global opportunities. Looking forward to building on these connections.   Come visit us at MTX booth L1-H21-A1 HKSTP Pavillion! https://www.mtx.sg/home 📅 Dates: 28-30 April 2026 📍 Venue: Sands Expo Singapore   #Fano #HKSTP #IMDA #MilipolTechX #HTX #VoiceAI #PublicSafety #Singapore #HongKongTech Jay Chan Sagar Rajput Cecilian S. Hannah Oei Dexter Chua

Honoured to be invited by HKSTP - Hong Kong Science and Technology Parks Corporation, HKSTP Partnerships and Hang Seng Bank for the HKSTP x Hang Seng Bank (HASE) Cohort 2 Info Session. It was great to learn more about the next phase of the “Living Lab for the Bank of the Future” and how the programme continues to accelerate AI-driven innovation in banking.   At Fano, we are excited to see continued momentum in applying Voice AI to real-world banking scenarios, and we look forward to supporting the industry’s transformation with secured innovation.   #Fano #VoiceAI #BankingInnovation #HKSTP #HangSengBank #HASE #GenerativeAI #Voicebot #CustomerExperience #FinTech

🚀 Excited to share that Fano will be partnering with Huawei at #InnoExHongKong! Grab a chance to connect with our team, learn more about values that Fano bring, and explore collaboration opportunities around innovation, technology, and real-world impact. InnoEx Hong Kong 📍 Hong Kong Convention and Exhibition Centre 📅 13-16 April 2026 **See you there!** #Fano #Huawei #InnoExHongKong #Partnership #Innovation #HongKong #Technology #Collaboration #AI

As Easter approaches, we want to take a moment to appreciate your partnership with us. Wishing you all a bright Easter filled with joy and happiness! 💫 #Fano #SeasonGreetings

Earlier this month, we had the privilege of joining an incredible lineup of leaders and innovators at the IMDA x QED Interactive Discussion in Singapore. The session brought together innovators, operators, and decision-makers for a dynamic conversation on practical AI applications — from real-time communication analytics to enhancing customer experience and strengthening compliance frameworks. Fano was honored to be part of the discussion, Sagar Rajput has shared practical insights on the real-world impact of AI-powered automation and intelligence. He highlighted how enterprises can move beyond experimentation to meaningful AI adoption—driving efficiency, elevating customer experiences, and unlocking new strategic value.  A huge thank you to the QED team for hosting such a thoughtful and energizing session, and to all the participants who contributed to a rich, forward-looking dialogue! #Fano #IMDA #QEDInteractiveDiscussion #ArtificialIntelligence #Singapore

Voice AI only creates value when it understands how people actually speak. In Hong Kong, that’s 兩文三語 in real life - Cantonese, Mandarin, and English often mixed within the same conversation. Traditional speech systems can struggle in these complex, code-switching conditions, but that’s exactly where enterprises need reliability. After Amazon Web Services (AWS) re:Invent, our COO Thomas Ng shared a clear direction for what’s next: Voice to Action — moving beyond transcription or Q&A to turn spoken intent into actions and completed tasks, so voice becomes a true workflow engine. At Fano, we’re focused on building multilingual Voice AI that works in the real world, with deployments across government, financial services, and healthcare. We’re also excited to keep leveraging the latest AWS capabilities to accelerate development speed and meet fast-changing customer needs. What’s your top Voice AI use case this year—agent assist, compliance, or automation? If your teams are exploring Voice AI in multilingual environments, we’d love to connect. #Fano #AWS #AWSreInvent #VoiceAI #SpeechAI #MultilingualAI #Cantonese #GenAI #EnterpriseAI https://lnkd.in/gKsvSFgq

AI shouldn’t work well in one language—and leave everyone else behind. Most of the internet’s training data is in English, so it’s no surprise many AI tools still underperform in Asian languages and dialects. That’s not just a product limitation—it’s a barrier to adoption for entire regions and communities. Tatler Asia recently featured Fano and our CEO Dr. Miles Wen (Gen.T Leader of Tomorrow 2020) on why we’re focused on closing this language gap—by building voice AI that understands how people actually speak across Asia. Today, Fano supports a wide range of Asian languages including Mandarin, Cantonese, Thai, Vietnamese, Bahasa Malaysia and Bahasa Indonesia—and we’re built for real conversational complexity like code-switching within the same sentence. We’re also intentional about where and how we deploy AI: in high-stakes industries (banking & financial services, telco, insurance), most organisations want AI as an assistant, not a replacement—keeping humans in the loop to manage risk, reduce hallucinations, and protect customer trust. Each year, Fano processes 100M+ customer interactions, helping enterprises with interaction analysis, sentiment insights, compliance monitoring, fraud detection, and real-time agent guidance. Because what matters isn’t whether something is “powered by AI.” What matters is whether it creates legitimate, solid, concrete value. We’d love to learn what language challenges you’re seeing in production. #Fano #VoiceAI #SpeechToText #MultilingualAI #Cantonese #ContactCenter #FinTech #ResponsibleAI #APAC