
SAVEEN JAY
Very disappointed with this app. It hasn’t been working properly for almost a week now, and there haven’t been any useful updates or fixes. Even when money is transferred to the number, it takes 4–5 hours for the balance to appear in the account. This kind of delay is unacceptable for a financial/payment app. Please improve the service and fix these issues as soon as possible. ⭐️
1 person found this review helpful

Shervin Salaah
1 star, and that’s generous. Terrible network even with 30GB, I can’t watch a 2 hour class without constant buffering. Complaints get useless replies, calls just drop, and support is basically non-existent. Now the app itself doesn’t even work, can’t log in, keeps showing “invalid connection.” Completely frustrating. Would not recommend at all.
3 people found this review helpful

M.R.Suneth Susiripala
hey Mobitel, please upgrade your Self Care app. It’s literally the only app on my phone that doesn’t even open with your ‘one shot ultra’ data package. And no, the connection isn’t the issue, everything else works perfectly. Your app just sits there loading forever like a staring contest simulator. Honestly, it’s embarrassing for a telecom provider. do better. hire some better developers. at least try.
3 people found this review helpful