Workster is partnering with a fast-growing company in the sustainable mobility sector to recruit an Operations Customer & Logistics Coordinator for its operations in Düsseldorf.
In this role, you will be at the center of daily operations, combining customer interaction, logistics coordination, and process optimization. You will help deliver a seamless experience from bike collection to final delivery while supporting the growth of a dynamic and environmentally focused business.
Key Responsibilities
Welcome customers during bike drop-off and perform basic technical checks (frame, motor, battery)
Support Click & Collect handovers, ensuring a smooth and professional experience
Plan and optimize pickup routes to improve efficiency
Act as the main contact for logistics partners and carriers
Manage check-in processes and ensure accurate data recording
Maintain and update digital records (serial numbers, customer details)
Coordinate with internal teams to ensure smooth operations
Identify issues and proactively improve processes and customer satisfaction
Requirements
Strong organizational and planning skills with a logistics mindset
Customer-oriented with a professional approach under pressure
Interest in bikes or e-mobility (technical knowledge is a plus)
Fluent in German and English (written and spoken)
Problem-solving attitude and ability to act quickly
Comfortable in a fast-paced operational environment
Team player with strong communication skills
Basic digital skills and attention to detail
What We Offer
Competitive salary (negotiable based on experience)
Full-time, on-site position in Düsseldorf
Public transport support and additional allowances (phone, equipment)
Modern work environment with advanced tools and technology
Career growth opportunities in a fast-scaling company
Exposure to the e-mobility and sustainability sector
Employee discounts
Regular team events and offsites
Learning, development, and career progression opportunities
Apply now to be part of an innovative and growing company shaping the future of sustainable mobility.
Karrierestufe
Management
Beschäftigungsverhältnis
Vollzeit
Tätigkeitsbereich
Produktmanagement
Branchen
Operations Consulting und Transport, Logistik, Lieferkette und Lagerhaltung
Mit einer Empfehlung lassen sich Ihre Chancen auf ein Vorstellungsgespräch bei Workster verdoppeln.